Ultimate Software (Nasdaq: ULTI), a leading provider of human capital management (HCM) solutions in the cloud, announced today that Anderson Center for Autism, a non-profit organization dedicated to providing the highest-quality programs for children and adults with autism, has leveraged Ultimate’s cloud solution, UltiPro®, to retain key talent and create measurable operational efficiencies.
Based in Staatsburg, New York, Anderson Center for Autism operates a school and residential campus comprising 19 facilities, as well as more than 20 adult houses and three day-habilitation programs, called LifeLong LearningSM Centers, distributed across three counties. Prior to UltiPro, the organization used an on-site, paper-intensive HR solution. Anderson sought a replacement that would provide insight and functionality to help attract and retain a high-performing workforce, and to help streamline HCM operations. A long-time Ultimate customer, Anderson transitioned to cloud-based UltiPro in 2012.
“Within a week of activating UltiPro’s predictive analytics tools, we were able to identify essential employees at risk of leaving and take action,” said Gregg Paulk, director of information technologies at Anderson. “We immediately found out the UltiPro Retention Predictor™ tool was accurate and used the insight to retain key talent in several instances. As an IT professional, I am excited by the potential for analytics to validate all data-driven applications and to determine whether the tools we’ve deployed are actually working.”
With an IT background, Paulk said he appreciates how UltiPro simplifies the organization’s IT infrastructure while giving Anderson’s employees role-based, anytime access to their information online.
“On the IT side, UltiPro has virtually eliminated our downtime for HR and payroll. In the past, I would have to take our system down for a number of days to install quarterly tax and system updates, but now Ultimate manages all UltiPro upgrades from behind the scenes,” said Paulk. “On the HR side, our geographically dispersed employees are using UltiPro’s easy mobile capabilities to access their personal information from anywhere. HR requests from employees for basic information have dropped dramatically, and employee self-service for simple account changes has reduced the strain on administrative resources.”
By streamlining Anderson’s HCM processes, UltiPro is also helping the organization save substantial time and money. For example, UltiPro completely automates a payroll process that once required employees to submit weekly paper documents to the payroll department for manual verification and entry. According to Paulk, UltiPro has cut paperwork by 95%, and the organization’s headcount has grown 60% without any increase in the number of staff used to support payroll and administration. Furthermore, improved visibility into overtime costs has helped the organization correct staffing levels and bring overall costs down. With additional resources now available, Anderson is able to prioritize training for its staff.
“Training is essential for our highly-regulated organization,” said Paulk. “UltiPro has enabled Anderson to increase the amount of time staff spends on training and certifications by 30%.”
“Non-profits can maximize their resources and demonstrate accountability to their donors and funding agencies by keeping their best people and maximizing the efficiency of their HCM operations,” said Greg Swick, chief sales officer at Ultimate. “We are pleased that UltiPro is helping Anderson Center for Autism streamline operations in HR and IT, and that the organization is converting these savings into community care.”
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