Leading benefits management platform provider convenes associates for advanced training and best practice sharing as preparation continues for Open Enrollment 2017
Charleston, S.C. – June 13, 2016 – Benefitfocus, Inc. (NASDAQ: BNFT), a leading provider of cloud-based benefits management software, kicked off Open Enrollment Success Week on Monday June 13—a multi-day event dedicated to preparing associates and the clients they support for open enrollment 2017. During the week, more than 800 associates from the Benefitfocus customer success organization will convene at the Company’s Daniel Island campus for over 30 seminars and workshops aimed at educating and inspiring them as they support millions of U.S. employees during the annual open enrollment process later this year.
“We’re committed to delivering a successful and efficient open enrollment experience for the hundreds of employer and insurance carrier customers that we serve,” said Benefitfocus Senior Vice President of Customer Success Annmarie Fini. “We know it takes more than technology for our clients to be successful which is why we invest in our associates throughout the year and during focused events like Open Enrollment Success Week.”
Studies show that as many as 4 four out of 5 five employees select the wrong benefits plan for their healthcare needs. By providing employees access to better information, Benefitfocus is committed to helping individuals select the right benefits plan, and helping employers support their workforces’ benefits decision-making. Open Enrollment Success Week trains associates in the Benefitfocus customer success organization on the latest platform enhancements so they can help clients take advantage of the latest features and capabilities available to them on the Benefitfocus Platform.
“Each quarter we release hundreds of new enhancements on the Benefitfocus Platform to continuously improve the benefits management experience. Our Summer 2016 software release includes hundreds of enhancements specifically designed for Open Enrollment success,” said Benefitfocus President Ray August. “This training helps our associates provide high levels of service to help our customers gain the most value possible out of old and new features, such as enhanced mobile capabilities and employee communication and engagement tools.”
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