New One Place 365 Idea Community enables customers to influence future product development with functionality they recommend and vote on; encourages product innovation
Charleston, S.C. – June 14, 2016 – Benefitfocus, Inc. (NASDAQ: BNFT), a leading provider of cloud-based benefits management software, today announced major platform upgrades as part of its Summer Software Release. Leading into the fall open enrollment period, benefits professionals now have even more tools to help streamline administration, encourage health and financial wellness and manage health care costs.
The software release also provides customers greater influence over the Benefitfocus product roadmap through the company’s new One Place 365 Idea Community, a collaboration platform that enables customers to crowdsource and share new product concepts online. The new feature builds on the company’s existing platforms for soliciting client input including the Benefitfocus One Place Annual User Conference and the more than 40 One Place Local events held throughout the U.S.
“For our customers, the Summer 2016 software release is a key milestone in preparation for open enrollment 2017. Our new Idea Community provides our clients with tremendous influence and visibility into our product development efforts, and is yet another tool to ensure customers are at the heart of everything we do,” said Benefitfocus President and COO Ray August. “We’re proud of the more than 400,000 hours our associates invested across more than 400 features available today as we prepare for the next open enrollment.”
In addition to the One Place 365 Idea Community, Benefitfocus customers now have access to numerous platform enhancements specifically designed to:
- Ensure appropriate coverage. Customized messaging options in the BENEFITFOCUS® Marketplace give administrators greater flexibility and employees more information to understand how to address life events and leaves of absence, while also reducing costs and ensuring coverage.
- Encourage financial wellness. Newly enhanced cost estimators enable employees to model a more complete financial picture based on benefits selections, including potential tax savings from FSA and HSA contributions.
- Better predict expenses and cash flow. New insights available in the BENEFITFOCUS® Core & Advanced Analytics monthly cost summary report help cost-conscious benefits executives avoid unexpected and significant benefits-related cash outlays. The report enables them to identify peak cash exposure and plan accordingly.
- Simplify individual billing. With enhanced billing, insurance carrier members have more ways to easily purchase and pay for specific benefits, now using their personal checking accounts in addition to credit cards.
The features outlined above along with numerous other enhancements are now available on the Benefitfocus Platform. To learn more, prospective Benefitfocus clients can schedule a personalized walk through of the platform. Current Benefitfocus clients can access an overview of the Summer Software Release and learn more about the platform’s capabilities by visiting Benefitfocus’ customer portal, One Place 365.
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