Customers Honor UKG with Nine TrustRadius 2021 Top Rated Awards

June 7, 2021

Editor’s Note: As the leader in HCM and WFM technology consulting services, HRchitect has worked with hundreds of UKG clients across North America. HRchitect is widely recognized as the go-to resource and one-stop shop for all your UKG Pro, UKG Dimensions and UKG Ready needs and is the ONLY partner with knowledge of the entire UKG Pro HCM suite, UKG Dimensions, and UKG Ready. Our experience includes Project Management, Implementation/Activation, Process Analysis/Redesign, Training, Healthchecks & Optimization, Report Development, Integration, Data Migration, Change Management, Client-side activation assistance, and Ongoing Support. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM and WFM technology-related consulting needs.

Thursday, June 3, 2021, LOWELL, Mass., and WESTON, Fla.

Based on unbiased reviews and feedback, UKG’s HCM solutions earn accolades for delivering exceptional customer experiences

UKG (Ultimate Kronos Group), a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, has earned nine TrustRadius 2021 Top Rated Awards. Established in 2016, TrustRadius is an industry standard for end-user software reviews and its annual Top Rated Awards provide one of the most influential assessments of a customer’s experience.

“The strength of UKG is not only in its products, but also in its people and their commitment to the success of their customers,” said Mustafa Hazime, chief operating officer at Hamedeh Educational Services and a UKG customer. “UKG gives us a competitive advantage with the automation of our processes and differentiates us as an employer.”

The nine 2021 Top Rated Awards for UKG span the entire HCM lifecycle, including in the Compensation Management, HR Management, Payroll, Talent Management, Timekeeping, and Workforce Management categories. Earlier this year, TrustRadius recognized UKG with a 2021 “Most Loved” Product Award and a 2020 Tech Cares Award for providing extraordinary service to customers, employees, and local communities during COVID-19.

“As a UKG customer, we’re part of a family. We are working together as a partnership,” said Todd Switzer, director of human resources at Semblex Corporation. “Our relationships with UKG’s people make our work much easier and give us confidence that we’re achieving maximum business value with our HCM solution.”

UKG Pro, a global HCM solution designed for large and medium-size enterprises, earned 2021 Top Rated Awards for excellence in Compensation Management, HR Management, Payroll, Talent Management, and Workforce Management.

“UKG is a cornerstone of our employee engagement efforts, and better systems and processes have improved the work experience for everyone,” said Eddie Safille, vice president of talent management at Arc Broward.

UKG Ready, a full-suite HCM solution for small and medium-size enterprises to simplify management of the entire employee journey, received awards for HR Management, Time Tracking, Workforce Management, and Payroll.

“If you’re looking to grow, you have to have a solution that can grow with you,” said Hoa Luong, chief operating officer at Boba Tea Company. “UKG is the perfect partner to help us expand our business.”

“To be honored by our customers for delivering exceptional experiences and helping them create positive outcomes for their own people during one of the most disruptive times in our lifetime is an incredibly humbling achievement,” said Chris Todd, president at UKG. “UKG’s purpose is people. We’re committed to caring for our employees, our communities, and the 50,000 organizations — large and small, across every industry, in over 150 countries worldwide — who engage their workforces with UKG solutions.”


To learn more about HRchitect and how we can help your organization with your Human Capital Management (HCM) technology needs, please request a consultation. As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management, client-side implementation assistance, and ongoing support of HCM systems of all types including Core HR/Payroll, Workforce Management, Time & Attendance, HR Service Delivery, Talent Acquisition, Talent Management, Learning Management, Benefits, and more. Since 1997, working with over a thousand clients of all sizes and industries across the globe, our knowledge of best practices continues to expand, and our experience is vast and unsurpassed. We have expertise around all major HCM systems including ADP, Ceridian, IBM Kenexa, iCIMS, UKG (Ultimate Kronos Group), Oracle, SAP, SuccessFactors, Taleo, WorkForce Software, and more. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM technology-related consulting needs.