Reggie Wilson leads the sales team in the central and west regions of the United States and Canada. Get to know Reggie, what motivates him to get to work every day, and what question prospective clients ask most often in this month’s HRchitect spotlight.
Hometown: Denison, Texas
Alma Mater: Texas A&M Commerce, formerly East Texas State University
All-time favorite restaurant: La Hacienda Ranch. There’s a ton of history there – that’s where the frozen margarita was invented – and all the meats are wood-fired and taste great. To me, La Hacienda has the best Tex-Mex food in the Dallas/Fort Worth region.
Last book you read: My Life with Earth, Wind & Fire by Maurice White.
What’s one song that you could listen to on repeat? “That’s The Way of The World” by Earth, Wind & Fire.
Hobbies: I’m constantly working out at the gym, continually focusing on my personal fitness. I’m a big live music fan, so you’ll often find me at big concerts or local venues enjoying great music. I also enjoy going to the shooting range. I’m not a big TV watcher, but I do enjoy going to the movies, whether it is with family and friends or solo.
How did you find out about HRchitect, and what made you join? Back in 2013, one of my former colleagues from another company had joined the HRchitect sales team. She was enjoying her new role and called me to see if I’d be interested in making a switch from enterprise commodity sales to the HCM technology consulting world. I joined HRchitect because after decades of working at behemoth-sized companies like Johnson & Johnson, GTE/Verizon, Fujitsu, and OfficeMax, I wanted an opportunity to be closer to the action and have a greater impact on helping the company achieve its goals and grow. I found that at HRchitect, and six plus years later, I still feel that is the case.
In your own words, what do you do at HRchitect? I lead sales and business development efforts in addition to managing relationships with HCM vendors at the field sales level.
What does a typical workday look like for you? I typically spend 3+ hours a day on the phone making follow up calls to prospective clients, and staying in touch with current clients, to see what challenges they might be encountering in their HR domain. I spend a lot of time on the same activities via email, but I often find that conversations over the phone are a lot more productive and meaningful from a business relationship building standpoint. I always want to add value for my clients and contacts with my outreach, so I also spend time staying on top of competitive and industry intelligence.
What’s the most common question you get from prospective clients about working with a consulting firm? I’m most often asked about how dialed in HRchitect is into the HCM technology marketplace. That’s something that prospective clients ask, as they should, when doing due diligence, because a lot of them have been fed cherry-picked statistics and information from consulting firms that are actually software resellers, or directly from the software vendors who are competing for their business. Clients want to know that when they choose a consulting partner that they are getting truly unbiased advice, and that the consulting firm is staying current with the technology innovations that are occurring in this space almost daily.
What kind of HCM consulting services are most in demand right now? Client-side project management or implementation services are in high demand right now. Most companies don’t have seasoned project management professionals, who are naturally essential to a successful software implementation of any kind. In the strategic consulting sphere, I have a lot of discussions with clients around future state road mapping. Companies know where they are today, but many struggle as they try to envision where they will be 18-24+ months down the road in terms of HR technology. For organizations who don’t bring in an expert, future state of HR technology and HR service delivery is a guessing game, and if they guess wrong, they are in trouble.
What motivates you to wake up and go to work every day? I’m motivated by the desire to be the best parent I can to my children, who are both finishing up college.
Which employee benefit or perk that HRchitect offers do you enjoy the most? Why? I don’t utilize it as much as I should, but our unlimited PTO policy is something I appreciate, as well as the flexible scheduling. It gives you peace of mind to know that you can take time off when you need or want to.