Globoforce Advances WorkHuman Vision with Introduction of Actionable Insights

June 20, 2016

Innovation leverages crowdsourced, big data analytics to illustrate social connections, influencers, and other key cultural drivers

SOUTHBOROUGH, Mass., DUBLIN, & WASHINGTON D.C.–(BUSINESS WIRE)–Globoforce®, a leading provider of social recognition solutions, today announced further innovation in its market-leading social recognition solution. “Actionable Insights” was officially unveiled at the 2016 SHRM Annual Conference. Leveraging crowdsourced data within Globoforce’s social recognition solution, it provides managers and leaders with prescriptive insights and clear, intuitive next steps to advance company culture initiatives and HR’s digital transformation.

Globoforce’s award-winning social recognition platform enables its customers’ three million employees to recognize each other for work achievements as they happen. When employees receive recognition and see it given across the organization, they are energized and inspired to do the best work of their lives, helping companies thrive.

Actionable Insights analyzes aggregated recognition data to empower managers with real-time insights about culture adoption within their own team. Using rich data visualizations and concise guidance, Actionable Insights enables managers to leverage the power of recognition to reinforce company values and positive behaviors, and identify hidden influencers, cultural energizers, and future leaders.

“We are continually innovating to make recognition data more effective, more actionable, and more meaningful,” said Grant Beckett, vice president of product, Globoforce. “Actionable Insights helps managers discover previously unseen information about team relationships and dynamics. It’s the type of data that helps you make the right, informed decisions about your people and helps leaders build more human workplaces.”

With Actionable Insights, managers can:

Gain insights into their team’s recognition history
Managers can see who on their team has been recognized over a 12-month period and how often. These insights inform the manager about how effectively they are encouraging timely recognition, promoting company values, and keeping peer-to-peer recognition flowing.

Improve performance by identifying under-recognized employees
Managers are immediately able to recognize those employees who have not been recently recognized, which helps the manager’s efforts to increase motivation and performance, and ultimately reduce turnover.

Pinpoint influencers, allies, and outliers
Managers can identify team allies by seeing the most critical people outside their team and how their team relies on others. They also gain a better understanding of outliers, or those team members with high performance scores but a low number of awards and recognition moments, as well as those with low performance scores but a high number of awards and recognition moments.

“Managers need to be fully engaged with their employees in order to ensure and propel the success of their company,” said Madeline Laurano, industry analyst and co-founder of Aptitude Research Partners. “Actionable Insights inspires this level of engagement by providing managers with greater insight into their teams’ behavior, and a better understanding of what is needed to fill recognition gaps, instill company values and retain employees.”


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