Am Law 200 Firm Uses UltiPro to Underscore Commitment to Diversity

April 5, 2018

Ultimate Software


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April 5, 2018

Ultimate Software, a leading provider of human capital management (HCM) solutions in the cloud, announced today that Moore & Van Allen, one of the largest law firms in the Southeast, is using UltiPro to improve workforce diversity reporting and simplify compensation management.

Moore & Van Allen is a regional firm with a national presence. The firm has earned a reputation for delivering high levels of client service and for providing sophisticated legal services in a broad range of practice areas. The firm prides itself on being technologically progressive and has continually sought to take advantage of cutting-edge HCM technology. Moore & Van Allen sought a more robust solution for basic and strategic HR functions, including open enrollment, onboarding, and reporting. The firm chose UltiPro and went live in January 2016.

“Diversity and inclusion is important at Moore & Van Allen. We strive to be a reflection of our community and to demonstrate our values to our clients, some of which ask us to report our demographics in RFPs and surveys,” said Patti Oswald, Director of Human Resources at Moore & Van Allen. “They want to evaluate our overall level of diversity and also see the specifics by ethnicity, gender, and other factors. With UltiPro, we have the ability to track our LGBTQ and veteran populations for the first time. Through a combination of UltiPro’s configurability, onboarding technology, and self-service, we are creating a self-sustaining process to collect and maintain this data confidentially. For instance, while an LGBTQ individual may decline to disclose this information during onboarding, the individual may respond to a yearly email I will send that invites our employees to update their personal information in UltiPro. We can capture this critical data when individuals are open to voluntarily and confidentially disclosing it in the solution.”

Oswald understands that HR’s responsiveness to the firm’s internal clients—attorneys and business development groups—translates into better service externally. Speed and efficiency are priorities, and solutions such as UltiPro Compensation Management are providing great value.

“UltiPro Compensation Management has been wonderful. It is helping us organize our decision-making process and strategies for allocating staff salary increases consistently across the company, and it empowers our managers to orchestrate this important process on their own,” said Oswald. “Once I give the managers their budgets, they can use UltiPro to view all their employees’ records, make the desired adjustments, and then send the information back to HR electronically. UltiPro has replaced the constant exchanging of spreadsheets with a simple workflow. The managers love it, and I love it.”

“Ultimate has been a great partner,” said Tracy Ratcliffe, HRIS Payroll Manager. “Ultimate’s approach to customer service mirrors the way we in Human Resources treat our attorneys and staff. UltiPro’s robust capabilities gives us options so that we can deliver on our end.”

“Accurate and detailed employee data is critical for professional services firms because their product is their people, and they need to be able to produce this information quickly,” said Chris Phenicie, chief sales officer, mid-market and strategic, at Ultimate. “We are delighted that Moore & Van Allen is using UltiPro to highlight the firm’s commitment to diversity, and to help the company make better-informed decisions for their people. We are also pleased to partner with a customer that makes service their top priority.”


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