New Report from Work Market and Strategies for Growth Explores Evolution of Enterprise Field Service Delivery

June 29, 2015

work market

Experts Highlight Why Progressive Enterprises Are Embracing an On-Demand Workforce

NEW YORK (June 29, 2015) Work Market, the SaaS solution that helps companies find, manage and pay their freelance and independent contractor workforce from a single platform, today announced the release of a new sponsored analyst report, titled, “Field Service Delivery in an On-Demand World.” The complimentary report is accessible at http://bit.ly/FieldServiceReport.

Conducted in conjunction with Bill Pollock, president and principal consulting analyst at Strategies for Growth, this new research explores how enterprise field service organizations are embracing an on-demand workforce model to drive growth and customer satisfaction in a fiercely competitive service ecosystem.

“This new research provides an overview of the current field services landscape and offers recommendations for enterprises looking to reengineer their workforce and remain competitive,” said Pollock. “The result is an invaluable blueprint for how field service organizations can leverage an on-demand workforce to better serve their customers and drive sustainable growth.”

The report also features findings from Strategies for Growth’s 2015 Field Service Management Benchmark Survey, generated from outreach among its community of more than 41,000 global service professionals.

“Speed is essential to the modern field services organization, and an on-demand workforce can help enterprises quickly overcome the challenges inherent in a hyper-responsive service world,” said Diego Lomanto, vice president of Marketing at Work Market. “As highlighted in this research, the use of Freelance Management Systems has made it easier than ever for enterprises to manage, scale and optimize their field service workforce.”

“Field Service Delivery in an On-Demand World” is available for complimentary download at: http://bit.ly/FieldServiceReport.

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