Oracle Names IBM as Strategic HR BPO Provider

October 10, 2017

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Oracle recognizes IBM as a strategic HR BPO provider on the Oracle HCM Cloud platform


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Redwood Shores, Calif.—Oct 10, 2017

Oracle today named IBM as a strategic partner to provide Business Process Outsourcing for Human Resources delivered on the Oracle HCM Cloud platform. Together, IBM and Oracle will enable organizations to seamlessly migrate to Oracle’s HCM Cloud platform, transform HR operations and processes, and capitalize on the efficiencies of a managed service giving access to a global network of HR professionals.

“Oracle has witnessed Human Resource departments adopt Oracle HCM Cloud at an unprecedented rate,” said Tony Kender, Senior Vice President, North America HCM Cloud Business, Oracle. “The inherent benefits of consuming HR as a service has allowed CHROs around the world to focus on strategic talent and HR direction with providing surety of high quality next generation HR operations. Increasingly forward thinking CHRO’s are recognizing that progressive Business Process Outsourcing (BPO) provides a significant quantitative business case for HR transformation. Oracle is excited to collaborate with a globally recognized BPO provider and world-class consulting partner such as IBM, who is superbly qualified to provide our clients a seamless transition on that journey.”

IBM is widely recognized as a leader in consulting and managed services for all aspects of Human Resources enabled by cloud and cognitive technology innovations. IBM’s BPO HR and talent solution footprint spans all areas of the HR domain from talent acquisition to talent development and HR operations. The transformation of the employee and manager experience is significantly fueled by the shift to cloud based talent and HR systems. IBM delivers HR operations services using cloud enabled solutions enhanced by automation, robotics, cognitive technology, voice of the client analytics, closed loop incident management automation, and analytics-based defect reduction.

IBM focuses on delivering a high quality and consistent employee experience using technology to liberate people to achieve more. IBM is truly differentiated by the range of cognitive solutions for HR enabling business to make faster, smarter decisions with insight and foresight. Attracting talent, growing career paths and extending and personalizing learning are some examples of the possibilities with AI solutions also highly complementary to the Oracle HCM cloud platform.


“This announcement expands upon a 30 year relationship between Oracle and IBM, where IBM has achieved Cloud Elite Partner status in addition to being an Oracle Diamond Partner,” said Dan Eybergen, North America Oracle Service Line leader within IBM. “We look forward to the opportunity to successfully bring our clients live on the Oracle HCM Cloud platform to continue to transform the way HR services are delivered.”


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