Organizations Digitally Transform HR and Save Millions with SAP® SuccessFactors® Solutions

October 3, 2018

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Editor’s Note: As the leader in HCM technology consulting services, HRchitect has been working with SAP and SuccessFactors for more than a decade and is your one-stop shop for Employee Central, Payroll, Talent, Benefits, and Time and Attendance Implementation Services. Working with dozens of clients across the globe, our SAP experience includes Project Management, Implementation, Process Analysis/Redesign, Training, Optimization, Reporting, Integration, Change Management, Client-side implementation assistance, and Ongoing Support.


 SAP SE  announced the results of Forrester Consulting’s “Total Economic Impact™ of SAP SuccessFactors HCM Suite” study,1  which found that a typical organization2 that invests in the SAP® SuccessFactors® HCM Suite could realize potentially $11 million in total quantified benefits over a three-year period. The study, commissioned by the SAP SuccessFactors organization, also found a net present value (NPV) of potentially $5.8 million after factoring in costs, a return on investment (ROI) of 112 percent and a six-month payback for a typical organization implementing SAP SuccessFactors solutions.

According to Forrester: “Based on Forrester’s experience, the payback period and ROI numbers are strong when compared to other enterprise cloud implementations … While some HR solutions require a ‘rip and replace’ approach to implementation, interviewed customers commented on the flexibility of SAP SuccessFactors to deploy functionality on an as-needed basis. SAP SuccessFactors helped each interviewed customer pick the right starting point and path for implementation based on business needs, and implementation timing was aligned with business strategies and goals.

Customers Forrester interviewed said they selected SAP SuccessFactors solutions for their capabilities in strategy enablement, people experience, operations optimization, risk management and compliance. Top benefits that customers attributed to their investments in SAP SuccessFactors solutions include:

  • Standardized HR processes across the company, establishing a single source of truth that enables achievement of strategy alignment and execution
  • Access to real-time data, allowing leaders to manage virtual teams across locations, enabling improved communication and collaboration
  • Introduction of employee self-service, enabling staff to manage their own personal details and benefits
  • Digitalized and automated processes that freed staff from repetitive manual tasks so they can focus on value-add activities
  • Enablement of HR as a strategic partner of the business

“In our view, Forrester’s holistic study shows that SAP SuccessFactors solutions can drive not only better employee experiences but also significant cost savings,” said SAP SuccessFactors President Greg Tomb. “We are proud to be helping businesses better understand and serve their employees while simultaneously streamlining business processes and reaping significant cost benefits.”

View the full Forrester Total Economic Impact™ (TEI) study here.

Similarly, a recently published “Total Economic Impact™ of SAP Jam” study reveals that ROI from SAP Jam is 625 percent overall, and also shows specific value in the areas of onboarding, learning and employee access to information.


To learn more about HRchitect and how we can help your organization with your Human Capital Management (HCM) technology needs, please request a consultation. As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management, client-side implementation assistance, and ongoing support of HCM systems of all types including Talent Acquisition, Talent Management, Learning Management, Workforce Management, Benefits, Core HR/Payroll, and more. Over the past two decades, working with over a thousand clients of all sizes and industries across the globe, our knowledge of best practices continues to expand and our experience is vast and unsurpassed. We have expertise around all major HCM systems including ADP, Benefitfocus, Ceridian, IBM Kenexa, Oracle, Saba, SAP, SuccessFactors, Taleo, Ultimate Software, WorkForce Software, and more. HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.