More Than 2,000 Businesses Select SAP® SuccessFactors® Employee Central to Optimize Core HR

October 25, 2017

Editor’s Note: As the leader in HCM technology consulting services, HRchitect has been working with SAP and SuccessFactors for more than a decade and is your one-stop shop for Employee Central, Payroll, Talent, Benefits, and Time and Attendance Implementation Services. Working with dozens of clients across the globe, our SAP experience includes Project Management, Configuration, Process Analysis/Redesign, Training, Optimization, Migration, Reporting, Integration, Change Management, and Ongoing Support.


October 25, 2017 — SAP SE  today announced that over 2,000 organizations worldwide have selected the SAP® SuccessFactors® Employee Central solution to put people at the center of business and transform the work experience with a unified and engaging core HR solution. By implementing the industry’s leading cloud-based core human capital management (HCM) solution, businesses in over 180 countries around the world can better align their people with business imperatives, while engaging their global workforce with a mobile, easy-to-use platform. The announcement was made at HR Tech World Amsterdam, taking place October 24–25 at the RAI Amsterdam.

Digital transformation starts with engaging your people,” said SAP SuccessFactors* President Greg Tomb. “Today’s leading businesses realize they need to invest in cloud-based HR technologies and strategies to attract, keep and connect the people who move their business forward. Business today is increasingly global and people are demanding technology that matches the app-like experience they get with the tools they use to be productive outside of work, inside work. SAP is focused on delivering the world’s leading user experience, with global and local expertise built into our apps, flexibility and extensibility, and the power of ‘We’ — meaning access to innovation from across SAP as well as a powerful partner ecosystem. I believe that is why we are seeing this type of momentum in the market for our solutions.”

With 2,000 customers in under eight years, SAP SuccessFactors Employee Central has become one of the fastest-growing core HR solutions on the market. The speed of adoption among global businesses such as PALFINGER, Fuchs Petrolub, Commerzbank and El Corte Ingles is continuing to accelerate, with the solution seeing 49 percent growth in number of customers over the past year alone.

“As an international company committed to growth and continually exceeding our customers’ expectations, ensuring we have an engaged and committed global workforce is critical to our ongoing success,” said Shannon Sisler, senior vice president of Global Human Resources at Crocs, a world leader in innovative casual footwear. “While attracting and retaining the best talent remains a key tenant of our people strategy, providing every employee with a unified HR experience that accounts for the unique needs of each region is vital. Partnering with SAP and implementing SAP SuccessFactors Employee Central has enabled us to eliminate manual processes across 26 countries and centralize HR data and processes.”

The breadth and depth of SAP SuccessFactors Employee Central has driven global market adoption. The solution is more than a system of record. It is the hub where every member of the workforce, including employees, contractors and apprentices, is managed so HR can partner with the organization to transform the work experience for business impact and success. The company’s commitment to innovation and service excellence is reflected in noted analyst reports. Forrester Research Inc. recently named SAP SuccessFactors a leader in its report “The Forrester Wave™: SaaS Human Resource Management Systems Q3 2017.”

“We looked at both large enterprise-based solutions and smaller, more localized solutions, and it very quickly became apparent that the SAP SuccessFactors solution was going to best suit our needs,” said Brad Cowling, general manager for People and Culture at Burra Foods Australia, a supplier of high-quality dairy products. “It had the scalability that we were looking for while also having the ability to be modularized. But most important, it actually covered all the needs we had — everything from employee core record keeping through to recruiting and onboarding. The SAP SuccessFactors solution implementation has been seamless. We’ve been able to realize some immediate benefits. From sign-off and commencement of the implementation process to final go-live of the first module, SAP SuccessFactors Employee Central, was really only a period of six to eight weeks. For us, that was terrific. Within the first week, we had 98 percent of staff members taking up the solution.”

Now localized for 84 countries with multiple new geographies every year, SAP SuccessFactors Employee Central offers businesses solid core HR and organizational management capabilities that easily integrate with an end-to-end suite of HCM solutions including recruiting and onboarding, learning and development, performance and compensation, workforce planning and analytics, and payroll (localized for 41 countries).


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