PeopleMatter Rated No. 1 in Customer Service and 12th Best Overall HR Software Provider

March 19, 2015

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TechnologyAdvice’s 2015 Market Index Report Identifies PeopleMatter as a Leader in Strategic HR Solutions

Press Release

CHARLESTON, SC — March 19, 2015 — After narrowing a field of nearly 100 human resources products, TechnologyAdvice’s 2015 HR Software Market Index Report ranks PeopleMatter as No. 1 in customer service and No. 12 on its overall list of best solutions available in one of the fastest-growing verticals of business technology, recently valued at more than $14 billion globally.

TechnologyAdvice based scoring on current trends, data collected through user reviews on and other third party research organizations, as well as online market research. PeopleMatter distinguished itself by outperforming competitors in key categories, including customer satisfaction and support, overall utility and market presence – metrics that measure the true value for the customer.

“Demand for HR Software has grown significantly over the past few years with no signs of slowing down, and it can serve a variety of different functions depending on the size of the business,” said TechnologyAdvice Technology Analyst Aleks Peterson, who wrote the report. “Given the overwhelming number of products available and the number of metrics for evaluating them, comparing HR software can feel disorienting, even arbitrary. By clearly defining the market and providing unbiased analysis of different solutions and features, this market index can educate businesses on top options and simplify the decision-making process.”

As a leader in strategic HR, TechnologyAdvice specifically recognized PeopleMatter for its ability to effectively address four key areas: recruitment, performance management, training and development and compensation/succession planning. Forward-thinking companies are quickly realizing that identifying, hiring and retaining high-quality talent and continuously investing in employee development are key to running a successful business.

“The competition for talent has never been more fierce,” said Nate DaPore, President and CEO of PeopleMatter. “As younger generations move into the workplace, they’ll demand software tools that are not only efficient, but also engaging. It’s up to employers to give them the tools and resources they have come to expect.”


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