PeopleMatter: Workforce Management Solutions Provider of Choice for the Service Industry

November 23, 2015

Company’s Advanced Software and Unrivaled Customer Service Help Employers Optimize Hourly Workforces and Make Their Organizations Thrive

CHARLESTON, SC – (Nov 23, 2015) – Today PeopleMatter shared details of its strong customer success and continued growth that position it as a leader in sectors such as retail, hospitality and foodservice. PeopleMatter’s solutions are now used in more than 47,000 individual store locations to manage their hourly and salaried workforces, while building employee engagement, increasing worker retention and lowering operational costs.

“Between high employee turnover, balancing multiple locations and the challenges associated with recruiting and managing hourly workers, service industry employers require an agile approach. PeopleMatter provides the technology-based solutions and best practices to overcome these obstacles,” said Nate DaPore, president and CEO of PeopleMatter. “I’m grateful to say that our incredible customer adoption has earned PeopleMatter the credibility and integrity that sets us apart in a competitive landscape. As the workforce management needs of the service industry evolve, PeopleMatter is firmly committed to being the partner these employers need to be successful.”

Research shows the turnover rate for the hospitality industry to be 66.3 percent, making it difficult for employers to build effective teams. PeopleMatter was founded in 2009 to address this challenge and help service industry employers automate and optimize their people processes. Through its cloud-based workforce management platform, PeopleMatter creates crucial linkages between technology and business impact to help employers remain sustainable in a challenging environment. The company’s solutions address the full spectrum of managing an hourly workforce, from finding and hiring talent, to scheduling employees, providing development and reviewing performance. As a result, all people processes across all locations are connected, helping employers run a more efficient, more profitable business.

“PeopleMatter’s platform was designed specifically to meet the needs of the service industry, offering employers an all-in-one system to manage each aspect of workforce management and deliver complete visibility across the business,” said Greg Rigot, senior vice president of Sales for PeopleMatter. “We are delighted to be the workforce management solutions provider of choice for so many employers across the industry as we continue to introduce new capabilities that further improve how they create, develop and retain high-performing teams.”

To ensure it delivers on the most pressing needs of its service industry clients, PeopleMatter remains at the forefront of the innovation curve. The company issues three major product releases per year, with development driven by its customer advisory board and feedback from its customers. Through this dedication to innovation, the company stays ahead of the industry’s changing needs to deliver solutions that enable employers to maximize the performance of their hourly workforce.

PeopleMatter further differentiates itself by interacting with job candidates and handling any inquiries they may have directly on behalf of employers. When candidates apply for jobs powered by the PeopleMatter applicant tracking system, the company provides the support to help complete their applications successfully, ensuring employers consider all interested parties to make the best hiring decisions.

PeopleMatter’s clients also benefit from the company’s strong focus on compliance; especially timely given the growing requirements around the classification of part-time and hourly workers, changing I-9 and E-Verify requirements, and more. With a team of experts dedicated to understanding the latest regulatory changes, PeopleMatter removes this burden from clients while ensuring they manage their teams in full compliance with all local and national regulations.

By providing such high-level care, PeopleMatter helps its customers hire and retain the best talent, achieve greater revenue and lower their people costs. Additional information about how PeopleMatter’s hourly workforce management solutions benefit service industry employers can be accessed at:


To learn more about HRchitect and how we can help your organization and your Human Capital Management (HCM) technology needs, please visit As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management and ongoing support of HCM systems of all types including Talent Acquisition, Talent Management, Learning Management, Workforce Management, Benefits, Core HR/Payroll, and more. After more than 18 years in business working on over 2100 successful engagements for more than 1000 clients of all sizes and industries across the globe, our experience is vast. We have expertise around all major HCM systems including IBM Kenexa, Oracle, Taleo, WorkForce Software, Ultimate Software, Saba, Benefitfocus, SumTotal Systems, SAP, SuccessFactors, Lumesse, PeopleFluent, Cornerstone OnDemand, Infor, and more. HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

Press releases posted on HCM Tech Vendor News are provided to HRchitect by the technology vendors and posted by HRchitect as a service to our readers.