Integrated Model Transforms Customer Experience for Talent Solutions Buyers
ATLANTA, May 8, 2015 – Randstad US, the second largest HR services and staffing company in the world, and a subsidiary of global talent leader Randstad Holding nv, today announced the formation of its Talent Solutions Group. Dedicated to transforming the way companies manage complex and evolving workforce demands, the Talent Solutions Group provides multi-faceted solutions to position clients for both immediate and long-term competitive advantage in securing critical talent.
The Talent Solutions Group, under the leadership of Rebecca Henderson, group president, is comprised of solutions and capabilities covering all aspects of talent acquisition and management, and driven by some of the most experienced leaders in the industry. Capabilities within the group include Managed Services Provider (MSP) and Payrolling and Independent Contractor (PICS) solutions, led by Scott Fraleigh, president; Recruitment Process Outsourcing (RPO), led by Bob Lopes, president; and Randstad Corporate Services (RCS), led by Shirley Jones, president. Together, these solutions will address a total workforce strategy continuum, bridging the traditional silos of contingent workforce, contractors and traditional employees through a single integrated approach.
An integral delivery advantage provided by the group is its shared innovation function, led by Chase Wilson, senior vice president, Product and Innovation. This function includes the Center of Expertise, a center driven by a team of dedicated experts in key areas of technology and innovation, including talent analytics, employer branding, compliance and diversity, veteran recruiting, screening and selection and recruiting strategies.
In addition to its innovation practice, the Talent Solutions Group also leverages a core sales function led by Patrick McCall, chief sales officer, and a mature delivery process for current and new clients, driven by Greg Dyer, division president. Together, this team will provide an unparalleled resource for creating and delivering talent solutions that align to each organization’s unique needs and a simplified, enhanced customer experience.
“The global human capital landscape is evolving rapidly, as are the strategies companies are employing to navigate it,” said Linda Galipeau, CEO, Randstad North America. “The Talent Solutions Group provides an approach that delivers tremendous value to customers who are becoming increasingly sophisticated in how they secure their talent services. Our goal is not simply to meet those demands, but to lead the industry in helping companies link talent strategy to business objectives.”
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