SAP Introduces Three SAP® Qualtrics® Solutions to Unlock New Chapter of Employee Experience Management Worldwide

May 7, 2019



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ORLANDO, Florida — SAP SE today introduced three SAP® Qualtrics® solutions that transform existing HR platforms into enterprise-wide systems of action. Built directly into existing HR systems such as SAP SuccessFactors® HCM Suite, these Employee Experience Management solutions gather employee experience data throughout the entire employee lifecycle, surface predictive and personal insights based on employee feedback, and empower HR leaders and managers to act on those insights quickly — all designed to improve the employee experience.

“In a competitive market like we’re in today, experiences matter and people are the key differentiator for business success,” said SAP SuccessFactors President Greg Tomb. “The link between the people experience of an organization and its business performance is clear — no company can win without an engaged, motivated, healthy workforce. The fact that we can now connect operational HR data from SAP SuccessFactors solutions with employee experience data from SAP Qualtrics solutions is very exciting for us. We are thrilled to launch these new solutions for our customers to help them compete and win in the experience economy.”

“Together, SAP SuccessFactors solutions and SAP Qualtrics solutions allow organizations to compete on experiences, deliver breakthrough results and create competitive advantages,” said Jay Choi, vice president of Qualtrics EmployeeXM. “To succeed in the experience economy, HR leaders must embed experience data into their operational systems and business processes to more deeply understand, predict and take action on transforming employee experiences.”

The three Employee Experience Management solutions that empower HR leaders and practitioners to improve employee experiences are:

SAP Qualtrics Employee Engagement: This solution pinpoints experience, engagement and productivity drivers so HR leaders and managers can act in real time to attract, develop, engage and retain world-class talent. Powered by intelligent analytics, SAP Qualtrics Employee Engagement analyzes open text responses and runs statistical analyses to predict the biggest engagement and impact drivers within an organization, such as company benefits or manager-employee relationships. Managers also have access to role-based dashboards that contain focus areas and insights on where they can drive improvements for their individual teams.

SAP Qualtrics Employee Lifecycle: This solution delivers real-time and actionable insights on employee experiences across the entire employee journey. It leverages expert content from Qualtrics XM Solutions to provide onboarding and exit content, workflow and automations that can be built directly into an organization’s existing HCM system. HR leaders can leverage SAP Qualtrics Employee Lifecycle to create and understand personalized employee experiences by triggering surveys at specific milestones, such as first-day onboarding, training, promotion, exit and more.

SAP Qualtrics Employee Benefits Optimizer: This first-of-its-kind solution uses a choice-based conjoint methodology to quickly identify the ideal benefits and compensation packages for an organization’s unique culture and budget. Most important, it puts employee feedback at the center of the benefits design process. The solution simulates benefits trade-offs employees are willing to make, offers guided configurability and delivers real-time trends and reports on the most impactful and optimal benefits packages — all without the need for a data scientist or constant remodeling that exists in current solutions and capabilities.

To learn more about the solutions, read “Delivering Exceptional Employee Experiences Requires Identifying and Closing Experience Gaps,” and for more about the Intelligent Enterprise and experience economy, read this press release.



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