Tag: Customer Experience
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The Workforce Institute at Kronos Appoints New Executive Director
Editor’s Note: As the leader in HCM technology consulting services, and an official Kronos services partner, HRchitect is widely recognized as the go-to resource for workforce management technology services and with the recent merger with Ultimate Software, HRchitect is the ONLY partner with knowledge of the entire UltiPro HCM suite and Kronos’ Workforce Dimensions. Working Read Article »
Tags: Chris Mullen , Customer Experience , employees , frontline workforce , HCM , HR , HR technology , Joyce Maroney , Kronos , The Workforce Institute at Kronos , Utlimate Software , workforce management , Workplace -
Saba Brings Hyatt Brand Experiences to Life with Global, Mobile Learning
REDWOOD SHORES, Calif. – July 19, 2016 – Saba, a global leader in cloud-based intelligent talent management solutions, today announced leading hospitality company Hyatt has implemented Saba Cloud to power learning and development for its more than 100,000 Hyatt colleagues across 12 brands all around the world. Helping colleagues be their best is a critical Read Article »
Tags: Christy Sinnott , Customer Experience , global learning , Hospitality , Hyatt , Hyatt Hotels , learning , Learning Management Systems , LMS , Mobile Technology , Saba -
Leading Marketing and Customer Service Experts to Deliver Keynotes at PeopleMatter’s Collaborate Conference
Social Media Guru Scott Stratten and Dave Ridley from Southwest Airlines Will Headline 2016 Meet-Up Event CHARLESTON, S.C. (Jan. 21, 2016) – Today PeopleMatter announced that Scott Stratten, one of the world’s leading experts in viral, social and authentic marketing, and Dave Ridley, currently serving as senior advisor to the CEO at Southwest Airlines, will share Read Article »
Tags: collaborate , Customer Experience , customer service , David Ridley , engagement , Events , HCM , HRIS , Jay Nathan , peoplematter , Scott Stratten , Southwest Airlines , UnMarketing -
Epicor Announces New Business Initiatives to Enhance Customer Experience and Accelerate Growth
Initiatives Include Centralization of Key Functions to Align to ‘Customer-First’ Culture AUSTIN, Texas, May 11, 2015 — Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced initiatives aimed at transforming the customer experience, including centralizing global support and product development in order to align Read Article »
Tags: Business Initiatives , business software , Craig McCollum , Customer Experience , Epicor , HCM , Jeff Kissling , Joe Cowan , software solutions