Tag: customer service
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Ultimate Software Named Gold Winner for Best Customer Service Department of the Year
Ultimate Software (Nasdaq: ULTI), a leading provider of human capital management (HCM) solutions in the cloud, announced today that it was named a Gold Winner for “Best Customer Service Department of the Year” at Network Products Guide’s 11th Annual 2016 IT World Awards. Networks Products Guide’s IT World Awards are the world’s premier information technology Read Article »
Tags: customer retention , customer service , IT World Awards , Julie Dodd , Scott Scherr , Ultimate Software , UltiPro -
Leading Marketing and Customer Service Experts to Deliver Keynotes at PeopleMatter’s Collaborate Conference
Social Media Guru Scott Stratten and Dave Ridley from Southwest Airlines Will Headline 2016 Meet-Up Event CHARLESTON, S.C. (Jan. 21, 2016) – Today PeopleMatter announced that Scott Stratten, one of the world’s leading experts in viral, social and authentic marketing, and Dave Ridley, currently serving as senior advisor to the CEO at Southwest Airlines, will share Read Article »
Tags: collaborate , Customer Experience , customer service , David Ridley , engagement , Events , HCM , HRIS , Jay Nathan , peoplematter , Scott Stratten , Southwest Airlines , UnMarketing -
iCIMS Cited as a Leader in Talent Acquisition Report by Independent Research Firm
iCIMS tied for second highest score in current offering and received second highest score in product strategy MATAWAN, N.J. (September 9, 2015) –iCIMS, Inc., a leading provider of Software-as-a-Service (SaaS) talent acquisition solutions, today announced the company has been recognized as a leader in talent acquisition platforms by Forrester Research, Inc. in a new report Read Article »
Tags: ATS , Colin Day , customer service , Forrester , Forrester Wave , HCM , HRIS , iCIMS , recruiting , SaaS , social sourcing , talent acquisition -
Oracle Helps Organizations Power Customer Experiences with Latest Releases of Oracle Service Cloud and Oracle Social Cloud
Enables brands to leverage social channels and self-service communities to expand customer engagements and business insights Redwood Shores, Calif.—Aug 17, 2015 News Summary Oracle unveiled significant new functionality within Oracle Service Cloud and Oracle Social Cloud that helps organizations deliver better customer experience and drive more informed business decisions. The new social customer service capabilities Read Article »
Tags: CRM , customer service , David Vap , Garter , HCM , HRIS , Michael Maoz , Oracle , Oracle Service Cloud , Oracle Social Cloud , self-service , social engagement -
Air Products Relies on ADP to Help Build a More Engaged, Productive Workforce
Company Moves From 30 HR Systems to One Integrated ADP HCM Solution BARCELONA, SPAIN — (Marketwired) — 06/11/15 — ADP®, a leading global provider of Human Capital Management (HCM) solutions, today announced that Air Products, a leading industrial gases company with 20,000 employees in 50 countries, is expanding its relationship with ADP to better serve Read Article »
Tags: Accounting , ADP , Air Products , credit collections , customer service , Engaged Workforce , Ferdinand Dragtstra , GBS , Global Business Centers , HCM , HR Administration , logistics , Mark Benjamin , payroll , workforce -
Recruitment Software Provider iCIMS Wins Silver Stevie® Award in 2015 Stevie Awards for Sales & Customer Service
Leading SaaS provider earns its fourth Stevie Award for notable customer events, training programs, and the iCARE™ Customer Support Site MATAWAN, N.J. (May 27, 2015) – iCIMS, Inc., a leading provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced that the company received a Silver Stevie® Award for Customer Service Department of the Year in the Read Article »
Tags: Adam Feigenbaum , customer service , HCM , iCARE , iCIMS , Michael Gallagher , recruiting , recruitment software , SaaS , Silver Stevie Award , training