Tag: Ongoing Support
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HCM Detective Work: Best Practices for Opening Cases
Written by Drew Simmons When working in your Human Capital Management system, you are bound to encounter issues that will require the need to open a support case or support ticket with your system vendor. When opening a case, the details you provide can dramatically impact the vendor’s ability to resolve your issue. Therefore, Read Article »
Tags: Drew Simmons , HCM Technology , HRchitect , Human Capital Management System , Implementation , integration , Ongoing Support , Optimization , reporting , support case , support ticket , UKG Pro , UKG Pro Suite -
Artificial Intelligence in the HCM World
By Reggie Wilson Early in 2020, pre-pandemic, I had the opportunity to attend an HR tech Lunch-and-Learn event where the topic of discussion was Artificial Intelligence (AI). The speaker was an HR executive at a local Dallas/Fort Worth company that just so happens to be a long-term client of HRchitect. This organization has aggressively Read Article »
Tags: AI , candidate , Change Management , evaluation & selection , HCM SaaS , HCM Technology , HR , HR Tech , HR technology , Implementation , Ongoing Support , recruiter , Reggie Wilson , Strategy , talent , technology , workforce management -
Best of Breed vs Single Vendor Provider – The Argument for a Single Vendor Provider | Part 2 of 2
HRchitect has been in the business of HCM Technology for over 22 years, and we have seen and heard HR practitioners repeatedly asking for an HCM system that can “do it all”. A system that can “do it all” is defined as a system that can support Core HR/Payroll, Time and Attendance, Talent Acquisition, Read Article »
Tags: analytics , Core HR/Payroll , End to End HCM systems , HCM Marketplace , HCM software vendors , HCM Technology , Implementation , modules , Ongoing Support , system evaluation & selection , talent acquisition , Talent Management and Document Management , Time and Attendance -
You can pay me now, or you can pay me later
Written by Reggie Wilson There are likely several of you out there that remember the old Fram oil filter commercial from the 1970s where the auto mechanic uttered the phrase, “You can pay me now, or you can pay me later”. The mechanic was implying that the customer could make a small investment in Read Article »
Tags: HCM , HCM platform , hcm system implementation , Implementation , Ongoing Support , ongoing support plan , Optimization , SME , subject matter expertise , support plan -
Workarounds Lead to System Breakdowns
Written by Drew Simmons Think back to the last time you had an issue with your car. When you found that the air in your tires was low, or you needed a tune-up or an oil change, was your first thought, “Oh well, it’s time to shop for a new car?”. Probably not. Well, Read Article »
Tags: automated business process workflows , business intelligence solutions , Change Management , data , evaluation & selection , HCM system , Implementation , job and salary changes , new hires , Ongoing Support , Optimization , payroll , Strategy , workarounds -
HRchitect Announces Participation in 18th Annual HR Technology Conference
Frisco, TX – September 21, 2015 – HRchitect, the leading provider of HCM systems strategic consulting services, has announced today that the company will once again be exhibiting at the HR Technology Conference in Las Vegas, Nevada next month. The HR Technology Conference is one of the largest Human Capital Management (HCM) industry trade shows, Read Article »
Tags: Evaluation , HCM , HR Software Implementation , HR Tech , HR Technology Conference , HRIS , Jacqueline Kuhn , Las Vegas , Mandalay Bay , Matt Lafata , Ongoing Support , Optimization , Selection , Strategy , Vendor Hall