UKG Named Leader in 2021 Gartner® Magic QuadrantTM for Cloud HCM Suites for 1,000+ Employee Enterprises for Fifth Straight Year

October 22, 2021


Editor’s Note: As the leader in HCM and WFM technology consulting services, HRchitect has worked with hundreds of UKG clients across North America. HRchitect is widely recognized as the go-to resource and one-stop shop for all your UKG Pro, UKG Dimensions and UKG Ready needs and is the ONLY partner with knowledge of the entire UKG Pro HCM suite, UKG Dimensions, and UKG Ready. Our experience includes Project Management, Implementation/Activation, Process Analysis/Redesign, Training, Healthchecks & Optimization, Report Development, Integration, Data Migration, Change Management, Client-side activation assistance, and Ongoing Support. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM and WFM technology-related consulting needs.


UKG Only Solution Provider with Two Offerings Included on This Year’s Magic Quadrant


UKG (Ultimate Kronos Group), a leading global provider of human capital management (HCM), payroll, HR service delivery, and workforce management solutions, today announced that for the fifth consecutive year, UKG has been named a Leader in the 2021 Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises. For the second year running, UKG is also the only solution provider with two offerings included on this year’s Magic Quadrant.

The Gartner Magic Quadrant for Cloud HCM Suites is a rigorous independent evaluation of the HCM market that focuses on completeness of vision, including product and innovation strategy, market responsiveness, and industry/vertical expertise, as well as the ability to execute on vision, including product development, services, and customer experience. Gartner is the world’s leading research and advisory company.

“Urban Outfitters selected UKG for our HCM needs because we strongly believe in UKG’s approach to innovation and its proven record of partnering with all customers, including us, to focus on long-term success,” said Frank Conforti, co-president and chief operating officer at Urban Outfitters, which will soon engage its 21,000-person workforce with UKG Pro. “UKG’s workforce management solution is already making a difference for Urban Outfitters. UKG will help us meet continually changing business needs while keeping our people at the center of everyday operations.”

Pro is a global HCM suite for mid-sized and large organizations designed to manage the complete life-work journey, including recruiting and onboarding, talent management, and payroll, as well as artificial intelligence-powered employee sentiment analysis.

“Hundreds of mid-market and enterprise organizations have joined the Pro family over the last year as they seek a partner to help them navigate the ever-changing business landscape — both today and for the future,” said Chris Todd, president at UKG. “Pro’s continued position as a Leader is a testament to our team’s tireless efforts year after year to deliver a solution that puts people at the center of great workplace experiences.”

UKG Ready is also positioned as a Niche Player in this year’s report. Ready is a flexible and seamless full-suite solution that helps smaller organizations simplify HR, talent, payroll, and timekeeping while also delivering personalized employee experiences.

“The promise of UKG is solving some of today’s biggest workforce challenges better and faster by delivering solutions that give people and teams the opportunity to thrive,” said Hugo Sarrazin, chief product officer at UKG. “Great workplace experiences are built around people — not processes. This will continue to be a guiding principle as we use the tremendous resources available to us as one of the largest cloud companies in the world to shape workplace experiences for everyone.”

Supporting Resources


To learn more about HRchitect and how we can help your organization with your Human Capital Management (HCM) technology needs, please request a consultation. As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management, client-side implementation assistance, and ongoing support of HCM systems of all types including Core HR/Payroll, Workforce Management, Time & Attendance, HR Service Delivery, Talent Acquisition, Talent Management, Learning Management, Benefits, and more. Since 1997, working with over a thousand clients of all sizes and industries across the globe, our knowledge of best practices continues to expand, and our experience is vast and unsurpassed. We have expertise around all major HCM systems including ADP, Ceridian, IBM Kenexa, iCIMS, UKG (Ultimate Kronos Group), Oracle, SAP, SuccessFactors, Taleo, WorkForce Software, and more. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM technology-related consulting needs.