UKG Workforce Activity Report: September Shift Work Shrinks, Further Delaying Recovery

October 5, 2021

 

Editor’s Note: As the leader in HCM and WFM technology consulting services, HRchitect has worked with hundreds of UKG clients across North America. HRchitect is widely recognized as the go-to resource and one-stop shop for all your UKG Pro, UKG Dimensions and UKG Ready needs and is the ONLY partner with knowledge of the entire UKG Pro HCM suite, UKG Dimensions, and UKG Ready. Our experience includes Project Management, Implementation/Activation, Process Analysis/Redesign, Training, Healthchecks & Optimization, Report Development, Integration, Data Migration, Change Management, Client-side activation assistance, and Ongoing Support. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM and WFM technology-related consulting needs.

 

Tuesday, October 5, 2021, LOWELL, Mass., and WESTON, Fla.
National Overview: The number of shifts1 worked by U.S. employees declined for the second consecutive month, decreasing by 0.1% in September, according to the UKG Workforce Activity Report. While another month of shift contraction further delays the employment recovery for millions of people, September marks a significant improvement from August’s 2.4% monthly decline, indicating a stabilization in workplace activity, per the high-frequency data from UKG (Ultimate Kronos Group).
Commentary: Dave Gilbertson, vice president, UKG
“By most predictions, September was supposed to bring a return of strong economic and workplace activity, as schools reopened fully and unemployment benefits expired. This simply wasn’t the case. Concerns about personal health, as the Delta variant spread, likely prevented many people from rejoining the workforce. As cases decline, we are feeling optimistic about future growth overall, but are closely watching the impact of supply chain disruptions in manufacturing and lackluster activity in the retail sector. With the ongoing labor shortage still in full force, retailers will need to offer more than just higher pay to entice people to staff stores as the holiday shopping season rapidly approaches.”
Industry Analysis: On the eve of the holiday shopping season, retailers are anticipating the most challenging holiday hiring season (see separate annual UKG retail survey) in memory. September shift work trends illustrate retail’s present struggles:

  • Retail, hospitality, and food service: -3.7%
  • Healthcare: -0.1%
  • Manufacturing: 0.8%
  • Services and distribution: 1.1%
Region Snapshot: For the second consecutive month, the Southeast region saw the most significant shift volume contraction:

  • Southeast2: -0.8%
  • Midwest3: -0.7%
  • Northeast4: -0.5%
  • West5: 1.3%
Business Size: Ongoing labor shortages and supply chain disruptions continue to impact businesses:

  • Fewer than 100 employees: 0.3%
  • 101-500: -0.6%
  • 501-1,000: 2.6%
  • 1,001-2,500: -2.2%
  • 2,501-5,000: 0.0%
  • More than 5,000: -10.6%
Recovery Scale: The UKG Workforce Recovery Scale — which compares shift activity with pre-pandemic levels — sits at 85.2 in September, effectively flat compared with August.
Timeliness: The UKG Workforce Activity Report is a high-frequency index used to anticipate U.S. job creation earlier than traditional economic indicators. With a sample of 3.3 million employees across 35,000 organizations of all sizes and industries, the report analyzes mid-month shift work trends to gauge current and future employment changes.

About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit ukg.com.

 

###

To learn more about HRchitect and how we can help your organization with your Human Capital Management (HCM) technology needs, please request a consultation. As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management, client-side implementation assistance, and ongoing support of HCM systems of all types including Core HR/Payroll, Workforce Management, Time & Attendance, HR Service Delivery, Talent Acquisition, Talent Management, Learning Management, Benefits, and more. Since 1997, working with over a thousand clients of all sizes and industries across the globe, our knowledge of best practices continues to expand, and our experience is vast and unsurpassed. We have expertise around all major HCM systems including ADP, Ceridian, IBM Kenexa, iCIMS, UKG (Ultimate Kronos Group), Oracle, SAP, SuccessFactors, Taleo, WorkForce Software, and more. For the past two and a half decades, HRchitect has been a name you can trust for all your organization’s HCM technology-related consulting needs.

Share: