Miami Dolphins Selects UltiPro to Help Manage Sports Industry Challenges

November 28, 2018

Ultimate Software

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Date: November 28, 2018

Ultimate Software, a leading provider of human capital management (HCM) solutions in the cloud, announced today that the Miami Dolphins, a U.S. professional football team and a member club of the National Football League, has selected UltiPro as its HCM solution to meet industry challenges related to a fluctuating payroll and dispersed workforce.

The complexity of the Miami Dolphins organization includes 350 front-office and training staff, scouts across the country, players who earn income in many states, and thousands of gameday and part-time employees including parking attendants, housekeeping staff, and ushers. The Dolphins organization hosts not only NFL games at its Hard Rock Stadium, but also collegiate sports events, international soccer matches, concerts, and parking lot festivals, as well as smaller corporate events that use the stadium as an international entertainment destination. The Dolphins sought an HCM solution that could provide a world-class user experience, easily accessible real-time reporting, and customer service that could serve the organization’s complex needs, and selected UltiPro in July 2018.

“We chose UltiPro because the solution addresses our needs as a provider of sports and entertainment services,” said Sam Coghill, vice president of human resources and performance management for the Miami Dolphins. “We have to onboard and employ thousands of employees each year, as well as handle the taxes for players and staff who work in dozens of jurisdictions. UltiPro’s reputation within the professional sports industry made our choice easy.”

The Miami Dolphins is eager to use UltiPro’s single suite application to simplify its HR infrastructure and maximize department resources. Additionally, the Miami Dolphins and Ultimate have an established community relationship that has served and strengthened South Florida.

“UltiPro is designed with the flexibility to handle the special challenges faced by hospitality services providers,” said Greg Swick, chief enterprise sales officer at Ultimate. “We are excited to partner with our longtime friends and community advocates at the Miami Dolphins and continue our shared work on behalf of the residents of South Florida.”


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