UltiPro Helps Leading Non-Profits Navigate Sector’s Unique Challenges

October 24, 2019


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Date: October 24, 2019 10:00 AM EDT

Ultimate Software, a leading global provider of human capital management (HCM) and employee experience solutions in the cloud, announced today that three organizations—the YMCA of South Florida, Chimes, and Kettering Health—are using Ultimate’s talent management and business intelligence solutions to address the unique human capital complexities faced by non-profits.

The YMCA of South Florida is a leading nonprofit which oversees programs in three counties that focus on Youth Development, Healthy Living and Social Responsibility. The organization has approximately 1,800 employees, 1,600 of which work part time. The YMCA’s hiring demands include seasonal summer employment, as well as high turnover among its part-time employees. The organization relies on UltiPro to navigate the challenges associated with hiring talent and processing employee information.

UltiPro Recruiting and UltiPro Onboarding have transformed the way we operate,” said Julie Wagner, director of HRIS and benefits at the YMCA of South Florida. “We had been managing all our recruiting and onboarding on paper, a challenge compounded by the special documentation necessary due to our work with children. With UltiPro, we are able to track all our employees’ certifications, licenses, and trainings instantly and electronically, and operate with 100% confidence that we are in compliance with the requirements of government entities and our private supporters.”

Chimes, a 5,000-employee social services organization based in Baltimore, Maryland, also uses UltiPro to keep up with state requirements. Chimes provides employment and training opportunities for individuals with disabilities and supports their overall health and well-being.

“In our business, we are required to provide annual training and re-certification for our employees. An accurate accounting of our systemwide training is vital to our survival,” said Pam Meadows, SVP of HR at Chimes. “With UltiPro Learning, we can deliver the required training to our employees faster and more efficiently. We are also using the solution’s reporting functionality to monitor compliance electronically and pass our audits without our previous reliance on manually updated spreadsheets.”

UltiPro Learning helps HR build the right learning strategy for their organization, while reaching employees in the most effective way. The solution enables employees to follow their own progress or that of team members through social tools such as communities, leaderboards, and newsfeeds, all leading to greater engagement and performance. Meadows noted that, with UltiPro, she has been able to provide board members with real-time insight on data such as hiring and retention to help drive resource-conscious decisions. This kind of instant access to business metrics is also helping Kettering Health deliver the highest level of service to its constituencies.

Kettering Health is a not-for-profit network of nine hospitals and more than 120 outpatient facilities serving southwest Ohio. Patients have access to high-quality maternity care, preventive primary care, state-of-the-art cancer-fighting technology, Ohio’s leading heart hospital, and revolutionary brain and spine surgery. With more than 13,000 employees and 2,100 physicians, Kettering Health is committed to transforming the healthcare experience with world-class health services for every stage of life.

“UltiPro’s business intelligence is helping us improve the overall patient experience,” said Peggy Smith, director of benefits, compensation, HRIS, and payroll at Kettering Health. “We are able to pull very well-defined data that show turnover rates at specific campuses, so we can explore why certain locations are more popular than others. With this information, we can help campuses with high employee turnover improve their relationships with employees, and, as a result, enhance the service we provide to patients.”

“UltiPro’s suite of applications has the ability to transform the management of human capital, a special challenge for non-profits and their more complex administration of employees,” said Greg Swick, chief enterprise sales officer at Ultimate. “We are pleased that UltiPro is generating important savings for non-profits that can be channeled back into the organizations and support their missions.”



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