Editor’s Note: As the leader in HCM technology consulting services, HRchitect has been working with the UltiPro system for more than a decade. Working with dozens of Ultimate Software clients across North America, our UltiPro experience includes Project Management, Configuration, Process Analysis/Redesign, Training, Optimization, Reporting, Integration, Data Conversion, Change Management, and Ongoing Support. In addition, HRchitect is proud to have been named the Ultimate Software 2016 Strategic Alliances Partner of the year.
Date: September 19, 2017
Ultimate Software, a leading provider of human capital management (HCM) solutions in the cloud, announced today that customers S&T Bancorp, RMH Franchise, and Feeding America are taking advantage of UltiPro’s payroll functionality to process pay with speed and efficiency, navigate special industry conditions, and adhere to complex compliance requirements.
S&T Bancorp, Inc. is a $7.1 billion bank holding company that is headquartered in Indiana, Pennsylvania. The company’s principal subsidiary, S&T Bank, was established in 1902 and operates in locations in Pennsylvania, Ohio, and New York. The company sought a single, consolidated HR and payroll platform for its 1,100 employees, selecting UltiPro as its solution of record and going live in April 2016.
“We have already achieved significant savings in our payroll operations,” said Tim McKee, senior vice president and senior financial officer at S&T Bank. “We are able to run a simpler, smoother process with less staff involvement, because UltiPro’s integrated solution improves data integrity, allows more efficient work flows, and processes much faster and accurately. This has enabled us to tackle more impactful projects that improve our service to the company’s employees.”
In the restaurant industry, RMH Franchise, which operates more than 175 Applebee’s locations in 15 U.S. states, faces its own unique payroll challenges. Prior to UltiPro, RMH was using multiple HCM solutions and managed many processes by hand, including thousands of wage garnishments every payroll. After closing an acquisition in January 2014, RMH began its implementation of UltiPro, and went live three months later. The company has since grown to a payroll of approximately 10,000 employees.
“We have configured UltiPro to handle the special situations we encounter,” said Justine Belt, payroll manager for RMH. “We have hourly employees, salaried employees, and employees who work multiple jobs in the same pay period, possibly collecting overtime and makeup pay in multiple jobs. UltiPro’s industry-specific features help us tackle all of our tip-related issues, such as quickly and precisely calculating the compensation for employees who work in multiple jobs where tips are collected differently within a single pay period.”
In addition to easily processing complicated tip-based allocations, Ultimate’s customers are also reporting a much improved overall tax compliance process. Feeding America is a network of 200 food banks and 60,000 food pantries and meal programs that together feed more than 46 million people each year. The Feeding America national office in Chicago selected UltiPro to allow the organization to focus more resources on fighting hunger. Since going live with UltiPro in April 2011, Feeding America has transformed its people-focused processes to ensure that administrative costs remain as low as possible.
“We have a complex payroll, which could be costly to manage. Our workforce spans 25 states, with many employees who often transition from one state to another depending on regional needs,” said Laura Juergens, director of compensation and benefits at Feeding America. “In addition to the tax complexities of a dispersed team, we also have a large variety of job codes and types of workers. Before UltiPro, this translated into a much more time-consuming, frustrating, and laborious payroll process. UltiPro handles our payroll beautifully, and today it is faster, more accurate, and requires less manual effort.”
“Running payroll may be the most important business process to get right, regardless of industry, and UltiPro offers organizations the flexibility and control to run payroll in the way that best suits them,” said Adam Rogers, chief technology officer at Ultimate. “In addition to being the fastest payroll engine in the industry, UltiPro’s payroll experience is flexible and configurable, processing different combinations of pay based on unique business needs. Furthermore, UltiPro’s out-of-the-box compliance is continuously updated and no third-party tax service is needed for tax calculations. UltiPro’s payroll solution saves time for HR and payroll teams and increases the accuracy of data.”
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