Zumba Fitness Unifies HCM, Enhances Strategic Performance Management with UltiPro

September 11, 2015

Ultimate Software Logo

September 11, 2015 4:00 PM EDT – Ultimate Software (Nasdaq: ULTI), a leading provider of human capital management (HCM) solutions in the cloud, announced today that Zumba Fitness, Inc., the high-growth fitness leader, has unified its HCM and enhanced strategic performance management capabilities after a smooth and rapid deployment of UltiPro.

From its home office in Hallandale Beach, Florida, Zumba Fitness equips, supports, and maintains a branded fitness program that serves more than 15 million class participants in 200,000 locations across the globe.

Prior to going live on UltiPro, Zumba Fitness used multiple systems that necessitated manual data entry and reconciliation. The company sought an integrated HR, payroll, and talent management solution that would prove more efficient for its managers, People & Culture team, and Finance team, as well as streamline operations.

“We went ‘all in’ with UltiPro for comprehensive HCM,” said Audrey Betancourt, senior vice president of People & Culture for Zumba Fitness. “We now have one solution of record in UltiPro, which has enabled us to consolidate all workforce data onto a single solution so we can find accurate information more quickly. Access to updated metrics is key to a large-scale fitness provider with a diverse workforce such as ours. UltiPro has given our leaders a big-picture, strategic view of our employees, with instant access to data—a big win for us.”

While leaders have a more precise point-in-time view of their teams, employees benefit from convenient, anytime access to important information such as pay statements, benefits selections, PTO requests, and goals. With direct access, both employees and managers can use UltiPro Performance Management to log and continually monitor goals within an interactive and collaborative platform.

“With UltiPro, we no longer have to wait until the end of the year to match progress against goals,” said Betancourt. “Our company goals are in the system and each employee ties specific goals to higher-level, strategic objectives. Having all of that now in one location, we have a meaningful, ongoing dialogue with our workforce versus a once-a-year conversation—amounting to a more engaging experience for employees. Managers also benefit from having a more strategic view of talent within UltiPro. If we see a high achiever or an underperformer, we can now be more proactive in taking appropriate action.”

Quick, seamless activation of UltiPro and a strong, supportive partnership with Ultimate Software have proven critical to Zumba Fitness maximizing the benefits of a single solution for its HCM information and processes.

“I cannot say enough good things about the great technical consultants we worked with at Ultimate,” said Betancourt. “The level of service we received was extraordinary. Ultimate’s team of experts oversaw the entire rollout, reducing stress on our own IT department. Equally important, Ultimate enabled us to have a flexible deployment schedule, rolling UltiPro out at a pace that made sense for our organization. Once live, UltiPro’s easy-to-use interface and engaging user experience helped foster high employee-adoption rates. Our association with Ultimate has been a great partnership through every step of the launch.”

“We are proud of how Ultimate is impacting Zumba Fitness and its people,” said Chris Phenicie, chief sales officer at Ultimate Software. “Our partnerships combine UltiPro’s full suite of HCM functionality with dedicated customer service to help organizations like Zumba Fitness achieve optimal business results.”


To learn more about HRchitect and how we can help your organization and your Human Capital Management (HCM) technology needs, please visit www.HRchitect.com. As the leader in HCM Systems strategic consulting, we offer end-to-end HR technology consulting services focused around strategic planning, evaluation and selection, change management, implementation, project management and ongoing support of HCM systems of all types including Talent Acquisition, Talent Management, Learning Management, Workforce Management, Benefits, Core HR/Payroll, and more. After more than 18 years in business working on over 2100 successful engagements for more than 1000 clients of all sizes and industries across the globe, our experience is vast. We have expertise around all major HCM systems including IBM Kenexa, Oracle, Taleo, WorkForce Software, Ultimate Software, Saba, Benefitfocus, SumTotal Systems, SAP, SuccessFactors, Lumesse, PeopleFluent, Cornerstone OnDemand, Infor, and more. HRchitect is a name you can trust for all of your organization’s HCM technology-related consulting needs.

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