A Macro Insight into Workforce Management Systems

April 10, 2015

Written by:  Erica Thorn

Are you familiar with Workforce Management Systems (also known as WFM)? There is no time like the present to start saving your company time along with increasing productivity by adopting a WFM system. The great thing about Workforce Management is that the functionality is geared toward making sure all employees are paid correctly within complex company structures, rules and regulations. At the end of the day all employees want to get paid correctly. Making sure your employees are working the correct job at the correct times AND abiding by the laws that govern employees should be left up to Workforce Management systems. Workforce management is all about assigning the right employees with the right skills to the right job at the right time. Can you imagine trying to do all of that on paper?  You shouldn’t try- this is why you should invest in learning more about your WFM options.

Here are The “Hot” List of Workforce Management Systems and what makes them stand out from the competition:

WorkForce Software (EmpCenter solution)–  EmpCenter offers an Online scheduling tool, which provides an automatic scheduler based on skill and available shifts; Automatic tracking of employees hours, ability to automate extremely complex pay rules through configuration; Absence Compliance tracking tool that adheres to state and federal leave regulations and Automation of all facets of fatigue risk mitigation, enforcing employee work-hour limits.

Ultimate Software (UltiPro solution)– A single solution cloud HCM provider that encompasses your HR system along with your WFM system, Talent Management system and includes Payroll. UltiPro provides complex time and labor management, leave management capabilities, workforce scheduling options, simple time entry and much more accessible online 24/7.

Oracle (Oracle Workforce Management)– A longtime and leading provider of cloud applications for finance and human resources. Oracle HCM Cloud offers functionality around Time & Labor, Leave Management, Employee Benefits and Payroll. With multiple product offerings, Oracle is able to provide products to different sized organizations across different industries.

Kronos (Kronos Workforce Central)– Kronos offers a wide variety of Workforce Management components including time and Attendance, Scheduling, Absence Management, and Labor Analytics. Kronos has a multi-country offering and shines with the usability of its mobile/tablet offerings.

Infor (Infor Workforce Management)– Infor is known for its wide range of product offerings; but within its large suite of products, Workforce Management stands alone. When it comes to scheduling your employees, Infor offers a long term planning tool that forecasts how to schedule your employees on the shorter term which helps eliminate costs. Info also offers the ability to improve productivity by having employees work when and where they are needed most; by using the functionality of their Labor planning and Scheduling tool.

Ceridian (DayForce Workforce Management)– Ceridian is a well-known Payroll processing company that has expanded their products in the last few years to form an End to End solution. What makes Ceridian stand out is their End to End model; the ability to have all of your employees data in one system, track their time and attendance, provide Benefits administration, pay your employees and even do your tax filings.

JDA/Red Prairie– (JDA Workforce Management), formerly known as RedPrairie, offers a wide range of Manufacturing, Supply chain and Warehouse management solutions- but what’s not to be missed is their Workforce Management suite. What makes JDA stand out is their forecasting and scheduling module that helps employers to build schedules based on optimal demand, union rules, government regulations and employee preferences.

ADP– (ADP Workforce Now)-  ADP is widely known for their competitive edge in Payroll processing; but that is only one product in their suite of solutions. Workforce Now, their workforce management solution is tailored more towards the small to mid-sized businesses (50-999 employees); offering these organizations the ability to streamline their often manual processes.  They offer a Robust HR system, Benefits administration, Payroll and Time and Attendance solution.

Workday– Workday is a leading provider of enterprise cloud applications for finance and human resources. Workday HCM offers Workforce Lifecycle Management, Organization Management, Compensation Management, Absence Management, Employee Benefits and Payroll. With multiple product offerings Workday is able to provide products to middle sized businesses as well as Large Corporations.

As you can see, Workforce Management comes in many forms; and some companies do some of these modules better than others. It is up to your organization to determine what is most important to have in order to get the best return on your investment. With the wide range of options out there, and the importance of Workforce Management to any organization, it is highly recommended that you seek the advice of a consulting firm such as HRchitect that can guide you through the process of selecting the best-fit solution for your company.

Erica Thorn