To support evolving business and regulatory requirements, our Client engaged HRchitect to enhance and implement capabilities within its WorkForce Software environment, specifically focused on activity tracking, rate configuration, and compliance with new overtime regulations.
Following its divestiture from Global Medical Response (GMR), Brindlee Fire Services faced an urgent and high-risk challenge: they needed a fully functional workforce management system in place before losing access to GMR’s environment.
James Ratkay is a Senior TeleStaff Consultant at HRchitect based in Vancouver, Washington. He specializes in UKG TeleStaff scheduling, public-sector and public-safety scheduling environments, integrations, APIs, bidding, SMS workflows, and complex scheduling remediation. James joined HRchitect on May 27, 2025, and recently helped lead HRchitect’s UKG TeleStaff user group mini series.
Formed through the merger of two large organizations, a national law firm had different HR systems, processes, and workflows, and worked with our HCM Advisory Services team to undergo an HCM transformation and unify their HR function.
A global portfolio company wanted to move to Dayforce as their global HCM. They worked with HRchitect to develop a phased approach, starting with key integrations and services.
In this white paper, we explain what Operational Drift is, what it means for different departments, and how you can overcome it with an HCM solution assessment to help you determine whether to optimize your current technology or evaluate the other options in the market.
