Our client had been using UKG Pro for more than 20 years. However, the organization's UKG environment had never received the level of ongoing maintenance, optimization, and strategic attention needed to take full advantage of the platform.
As a global manufacturer serving customers around the world, our Client requires HR and payroll processes capable of supporting a diverse and growing workforce. To support its long-term growth strategy, our Client transitioned from legacy Kronos HRMS to UKG Pro.
As a healthcare organization operating multiple care environments, our Client needed a workforce management solution capable of supporting advanced scheduling, real-time staffing adjustments, and accurate timekeeping at scale.
Without an HCM system in place, our Client needed a solution capable of managing staffing across multiple divisions operating around the clock while ensuring appropriate coverage for critical community services.
Although UKG had been in place for several years, our Client faced a number of system limitations and operational challenges that hindered efficiency and user adoption.
To support evolving business and regulatory requirements, our Client engaged HRchitect to enhance and implement capabilities within its WorkForce Software environment, specifically focused on activity tracking, rate configuration, and compliance with new overtime regulations.
Following its divestiture from Global Medical Response (GMR), Brindlee Fire Services faced an urgent and high-risk challenge: they needed a fully functional workforce management system in place before losing access to GMR’s environment.