The last piece of the puzzle, ensuring long term system ROI and peace of mind.

Leading organizations trust HRchitect for day-to-day system support

Concierge-Managed Post-go-live Support

Go-Live isn’t the end, it’s a new beginning. Transitioning to a new HCM system is a significant investment of time and capital, and ensuring its continued success requires support. HRchitect’s flexible post-go-live support packages are designed to protect your investment and keep your system running smoothly. Here’s what sets us apart:

Skip the queue with our white glove approach. You’ll have a dedicated consultant at your fingertips. No logging tickets, no waiting on hold, just problem-solving.
Reliable Coverage: Our experts provide seamless coverage for your HCM administrators during PTO or periods of high demand. Enjoy peace of mind knowing a dedicated consultant is at the helm.
Maximize Your Team’s Efficiency: Lean HR teams often lack the bandwidth to manage systems along with their other responsibilities. Your dedicated consultant will maintain and enhance your system while you focus on what matters most—your people.
On-Demand Support: With prepaid annual support packages, help is always available when you need it. Our response and resolution times are the fastest in the industry.
Ultimate Flexibility & Scalability: We offer six levels of support and the flexibility to use your hours however you’d like. Whether you need help with routine tasks or assistance with ambitious projects, we’re here whenever you need us.
Proven Satisfaction: Our consultants become a natural extension of your HR team, seamlessly integrating into your operations. It’s no wonder 97% of clients renew! Our longest-standing customer has renewed 26 times and counting.

Let’s get started. Talk to an expert!

HRchitect's Dayforce Consulting Services

HRchitect's iCIMS Consulting Services

HRchitect's UKG Consulting Services

HRchitect's WorkForce Software Consulting Services

Slide

Explore the HRchitect difference in our client’s words - read over 400 reviews on Raven Intelligence.

HRIS & Payroll System Support

Featured Case Study

A biopharmaceutical client headquartered in Cambridge, Massachusetts leverages HRchitect for year-end, reporting, and augmenting bandwidth of their lean HR team.

View All Case Studies

Slide

“HRchitect is a true partner. They have guided us every step of the way. Initially, we only saw HRchitect as a 3rd party “helper”, but quickly realized they are much more than that. I don’t think we could’ve done this without them.”

El Car Wash

Director of People & Culture

Featured Content

Explore HRchitect’s library of HCM technology thought leadership and industry insights.

Why Maintain A Strong Support Team After Go-Live

Tech Trends Blog

You are all done - your HCM system has gone live! But wait, there are good reasons to maintain a strong support team after go-live. Today's blog discusses the top eight reasons.