Consultant Spotlight – Jocelyn Daggett

August 24, 2021

Jocelyn Daggett is an HCM Implementation Consultant who brings over 20 years of Human Resources and payroll experience to the HRchitect team. Before joining HRchitect, Jocelyn spent fourteen years in the higher education space. She developed extensive payroll processing and HRIS system administration expertise leveraging the UKG Pro (UltiPro) platform. In addition, Jocelyn spent seven years handling benefits and payroll utilizing Kronos and ADP for one of the largest dialysis services providers in the United States.

Hometown:  Swansea, Massachusetts.

Alma mater: I worked for and graduated from Johnson & Wales in Providence, Rhode Island.

All-time favorite restaurant: Chardonnay’s in Seekonk, Massachusetts. This restaurant has the best nachos and filet mignon!

Last book you read: The last non-fiction book I read was HRchitect’s Guide to HCM Technology: What you need to know before your next HCM technology purchase, written by Jacqueline Kuhn and her team. The last fiction book I read was Where the Crawdads Sing by Delia Owens.

What do you do when you’re not working? I tend to my four dogs. I have three spoiled rescue dogs and one bulldog who rules the house. So I am very busy taking care of them. The bulldog is three years old and named Fenway. On the weekends, my husband and I love to go to breakfast and go antiquing.

How did you find out about HRchitect, and what made you join the company? I heard about HRchitect through Laura Palulis, a former co-worker who had joined HRchitect and was very happy. Joining HRchitect allowed me the opportunity to work remotely and the great reviews about the company culture were very important to me. The unlimited PTO is a great benefit as well.

How has your background impacted your experience as a consultant? I worked with Ultimate Software (UKG) as a practitioner for 15 years and went through an implementation myself. Knowing how the customers need the system to work gives me a unique perspective to help our clients.

In your own words, what do you do at HRchitect? I support new clients who are transitioning to UKG from another system. I also support existing UKG clients who are making changes to their current system. Some examples of areas where I help my clients include improving workflows, creating new business intelligence reports, and implementing new features and functionality.

What’s a typical workday like for you?  I usually start by 7:30 am and finish around 5:00 pm. Although there’s no set end time, I’m done when the work is done. When possible, I try to schedule blocks of time to concentrate on one client at a time. This helps me to entirely focus on that particular client’s needs.

Tell me about a project you’ve worked on that you’re particularly proud of.  I’m in the middle of implementation projects with HRchitect, and I know I’ll be proud of the results of those projects. So, for this question, I’ll pull from my previous implementation projects before joining HRchitect. One past project that I am very proud of was a Time & Attendance system implementation for 3,000+ employees. This implementation was a huge undertaking. However, once the robust new system was put in place with the proper rules and regulations, the need for 3,000+ people to fill out paper time cards was eliminated.

What’s been one of your favorite destinations to travel to? I enjoy Jamaica. I have been there a few times, and I have had the most fun there.

As part of a team that works 100% virtually, what technology or collaboration tools do you use to make your work life easier? HRchitect uses Slack which I enjoy. We collaborate with others throughout the day. Some of my clients use Slack as well, which is very helpful for communication purposes.

What motivates you to wake up and go to work every day? I do love what I do! I enjoy helping customers to think out of the box or out of their norm. In addition, I enjoy showing my clients how to use their systems to maximize the potential for their organizations.

Which employee perk that HRchitect offers do you enjoy the most? Why? Working from home. I find that I am more productive in a remote environment. I am more focused without the chatter that exists in an office environment, and I enjoy leveraging micro-breaks to do what I need to get done.


Learn more about Jocelyn and connect with her on LinkedIn.