Consultant Spotlight – Troy Robinson

April 12, 2021

Troy Robinson is an HCM Integration Engineer with more than 20 years of experience as a software consultant. In his role at HRchitect, he leverages his unique experience as both a consultant and end-user of HCM systems to lead clients through successful workforce management systems implementations.


Hometown:  Chester, Virginia, which is in the Richmond area of Virginia.

Alma mater: I attended Virginia Tech and then Virginia Commonwealth (VCU), where I received my degree in Business Information Systems, Information Technology.

All-time favorite restaurant: Bone Fish Grille, it’s our go-to for date night.

Favorite movie of all time: Forrest Gump. Growing up, it was Cocktail, the Tom Cruise bartending movie. I can even recite his “poem” from the movie.

Favorite Book: The Jack Reacher series by Lee Child.

What do you do when you’re not working? I’m the personal Uber driver for my girls’ soccer practices, games, and tournaments. Both of my girls are in club soccer and are goalies, so that keeps me busy. I also enjoy taking photos, especially sports photography, so I enjoy capturing them and the team while playing soccer. I am also trying to learn acoustic guitar.

How did you find out about HRchitect, and what made you join the company?  I was originally a Lotus Notes Application Developer. I was working on some projects for an HR Director at a large para manufacturing company. The HR Director needed an HRIS Manager with a technical background to work on a WorkForce Software project. They brought me on to learn and support their WorkForce Time and Attendance initiative. Then GE purchased the company, cut the staff, and migrated over to Kronos. I helped GE transfer over to Kronos and then was laid off. I enjoyed working with the WorkForce Software product, so I started looking for WorkForce Software opportunities to apply all the skills I just learned. I reached out to a previous consultant at HRchitect whom I had worked on a project with. She connected me to Erica Niesse, who put me in touch with Brian Kimball, and I was hired soon after. I have now been with HRchitect for 4 years as of February. I love it here.

How has your background impacted your experience as a consultant? My previous consulting background was a perfect match. I have always been the type of person who wants to provide a solution to a problem. I like being the subject matter expert and helping to solve problems.

In your own words, what do you do at HRchitect? I do integrations of timekeeping systems. I get data in and data out of systems. I use my technical programming background to help provide solutions to complex problems. My focus now is WorkForce Software, but I continue to expand my knowledge into other systems such as UKG Dimensions and UKG Pro.

What’s a typical workday like for you?  I get up at 6 am, work out and start my day at 8 am. I work until about 6-6:30/7 pm. I respond to support tickets and do project work throughout the day.

Tell me about a project you’ve worked on that you’re particularly proud of.  ASML, I must say. This was a large, complex workforce management system implementation. I was very proud of the solutions I created for them, which included complex web services.

What’s been one of your favorite destinations to travel to for a client site visit? I really enjoyed NYC. I have been to Wuhan, China, twice (believe it or not) for work at a previous job. I also enjoy traveling for conferences.

As part of a team that works 100% virtually, what technology or collaboration tools do you use to make your work life easier? GoToMeeting and Slack. Both tools keep me connected.

What motivates you to wake up and go to work every day? I really like what I do. I enjoy finding creative solutions for my clients and providing solutions to help them achieve their HCM technology objectives.

Which employee perk that HRchitect offers do you enjoy the most? Why? Working from home. It provides me work-life balance and flexible hours.


Learn more about Troy Robinson on LinkedIn.