Written by: Elisabeth Jordan
Whether we like to admit it or not, sometimes we don’t have a lot of work to do. Sometimes we’re buried up to our necks with projects, but let’s admit it – sometimes we’re watching the clock and logging off our laptops as soon as it’s 5 o’clock. Downtime is inevitable, but what we do with that down time may have a real impact for our organization. Do we find a good blog to read, catch up on office gossip, or hide under our desks for nap time like George Costanza and hope nobody notices? If you’re responsible for HR technology at your organization, there are much better, and more productive ways to spend your time.
What’s Coming Next?
You could check to see when the next release or update is coming out for the HR systems you use. See what will be included in upcoming releases so you can start to evaluate if and how it might affect your current tools or processes. Plan ahead and start to communicate any of the big changes to your users so nobody is caught off guard when it gets rolled out. Releases can sneak up on you if you’re not paying attention, so getting the information early will help you be prepared when it comes time to do the work. Amaze your friends and teammates when it’s time to roll in the update by already knowing all the details!
What Do You Already Have To Work With?
Down-time is also a good time to take stock of what you currently have and see if there’s anything you could do to better take advantage of your current system. Is there functionality that was included but that was never implemented? Are there lingering nuisances that need your attention, either with a process or a system defect? Have you looked at your security setup lately? Do the right users have access to the right things? Security may not be fun, but it’s necessary, and down time is a good time to make sure you don’t have any gaps. Do you have templates, letters or email notifications that need to be revised or updated? If everything is up to date, your users may have some ideas they want to share about what is and isn’t working well for them. Host a work session to hear about the pain-points they’re experiencing. Solve their problems with the tool or the process, and label yourself a super-hero! (Maybe you should skip the cape at work though.)
What Don’t You Know (Yet)?
If you still have time on your hands, try researching new technology. There are always new products, services and tools being developed, and you might find something you didn’t even know you needed. Are there new tools that can integrate with your current system? Maybe your team is doing something manually (like job posting, applicant tracking, or reporting and analytics) that could be automated with a bolt-on application. The next time the team comes to you with an urgent issue they need you to solve, you’ll look like a rock star when you already have the answer to their problem.
Whether you have down time and want someone to assist with long term strategizing, or are in the middle of your busy time and need some extra hands-on-deck, HRchitect can help! We can provide you with services to create an HCM Technology Strategy, expert evaluation and selection services, change management, implementation, and project management for all your HR technology solutions.
About Elisabeth Jordan
Elisabeth is a Senior HCM Implementation Services Consultant with the HRchitect Consulting team. She has more than 15 years of experience in talent management and recruiting, with a focus on HR technology implementation and management with Oracle PeopleSoft and Taleo.