Enterprise Logistics Corporation

Client Background

This client, a global enterprise transportation corporation headquartered on the eastern seaboard, recently engaged with HRchitect for an evaluation of current HCM technologies and, if needed, facilitation of the selection of new systems. The majority of this client’s 11,000 employees across North America consisted of drivers and warehouse workers, with the remaining employee population in administrative functions supporting the driver and warehouse employee groups. The client was utilizing the legacy platform for HRIS, Payroll, Recruiting, Onboarding, and Performance Management. Additionally, the client was using Kronos for Time & Attendance, PlanSource for Benefits, and Cornerstone OnDemand for learning management.

The Challenge

The Client faced challenges stemming from a disconnected HR technology ecosystem that required duplicate data entry, manual processes, and significant effort to maintain. These inefficiencies limited the HR team’s ability to operate strategically and support the business effectively.

Additionally, the organization needed alignment across stakeholders with varying priorities, while ensuring any future solution would meet functional requirements, integrate effectively, and scale with the business. Selecting the right HCM solution required a structured, objective approach backed by data and stakeholder input.

Client Profile

• Enterprise logistics and supply chain organization

• Large, distributed workforce across multiple locations

• Complex operational environment with diverse employee groups

• Multi-system HR technology landscape

The Project

The Client engaged HRchitect to lead a comprehensive HCM technology evaluation and selection initiative using HRchitect’s proven methodology.

The project began with a structured discovery phase, including stakeholder engagement and requirements gathering across key functional areas. HRchitect leveraged surveys and collaborative sessions to understand current pain points, define future-state goals, and establish clear decision drivers for system selection.

Based on these insights, HRchitect developed a set of detailed requirements and facilitated a structured RFP process. Vendors were evaluated against the Client’s priorities, including functionality, usability, integration capabilities, and overall fit.

HRchitect guided the Client through vendor demonstrations, developed evaluation tools, and provided objective analysis to support informed decision-making. Throughout the process, HRchitect ensured alignment across stakeholders and maintained focus on selecting a solution that would deliver long-term value.

Key Benefits

• Structured, Data-Driven Selection Process: Enabled confident, objective decision-making

• Alignment Across Stakeholders: Unified priorities across diverse business groups

• Improved Future-State Visibility: Clearly defined requirements and success criteria

• Reduced Risk in Vendor Selection: Ensured best-fit solution based on validated needs

• Foundation for Scalable Growth: Positioned organization for long-term HR transformation

The Results

Through HRchitect’s structured and data-driven approach, the Client successfully identified a best-fit HCM solution aligned with its operational needs and strategic objectives.

The evaluation process provided clarity and confidence in the Client’s decision-making, ensuring that the selected solution addressed existing inefficiencies while positioning the organization for future growth. With a clear path forward, the Client is now equipped to move into implementation with a strong foundation for success.