Loren Pizarro

Loren Pizarro

Loren Pizarro serves as a Service Excellence Manager at HRchitect, where she partners closely with clients to ensure a thoughtful, high-touch experience across ongoing support projects, concierge services, and configuration overhauls. She acts as a central point of contact, coordinating with internal teams, partners, and clients to keep communication clear, relationships strong, and projects moving forward smoothly.

Loren’s background spans consulting, project management, and customer success roles within the HCM software space, particularly with UKG Pro. Known for her calm, collaborative approach, she has a strong track record of guiding clients through challenges and bringing teams into alignment, always with the goal of creating lasting partnerships built on trust, transparency, and measurable success.

Certified in UKG Pro Core HR & Payroll, Loren blends platform knowledge with a people-first mindset. She’s passionate about delivering service that feels both strategic and personal, helping organizations get the most out of their HCM investment while feeling supported every step of the way.

Loren lives in Fort Lauderdale, Florida, where she spends much of her time with her loud Puerto Rican and Italian family. She loves traveling, cooking, creating music, and never misses the chance to deliver a really well-timed dad joke.