What’s Up with Work Technology? Featuring Matt Lafata and Erica Niese

November 25, 2025

In this on-demand webinar, HRchitect’s President and CEO Matt Lafata and Executive Vice President of Global Services Erica Niese join Mercer’s Corina Lam for a deep dive into the state of work technology, which is part of a three-piece content series exploring what HR leaders need to know as they plan their next transformation. Their conversation highlights the real challenges HR leaders face when evaluating new tools, managing change, and building a technology roadmap that truly supports their people.

What You Will Learn

Clarity in a crowded marketplace
How to evaluate vendors, features, and functionality without getting overwhelmed by noise.

Expectations of a successful technology partner
Why communication, methodology, and transparency matter more than feature checklists.

Creating value from technology investments
How to align people, process, and platform for long term success.

Where HR technology is headed
Emerging trends in artificial intelligence, analytics, and system consolidation that are shaping future strategy.


Matt Lafata
President and CEO, HRchitect

Erica Niese
Executive Vice President, Global Services, HRchitect

Hosted by Corina Lam
Global Leader, Vendor Services, Mercer


Explore More Insights from This Conversation

Matt Lafata and Erica Niese joined Mercer’s podcast to discuss market clarity, implementation strategy, and the role of AI in HR transformation.

We summarized the most impactful insights from the conversation to help leaders focus on what matters most.