Life can be complex, but new software and systems emerge in the age of technology, allowing us to adapt accordingly. We see these advances in our day-to-day lives and our HRIS systems. In this post, we focus on choosing a timekeeping system. When deciding to implement a new timekeeping system, it’s crucial to determine the best fit and capabilities for your needs, not only to replace a system that might be outdated, but also an opportunity to unify and streamline processes to make your daily tasks easier. One industry, specifically the casino and gaming industry, takes timekeeping requirements to a whole new level.
According to the American Gaming Association[1], over a thousand casinos in the U.S. provide more than 1.8 million jobs, which translates to a lot of timecards and employee records to manage. Additionally, casinos are held to a complex and constantly changing set of rules. In this blog post, we will review four complex hurdles and tasks that HR and Payroll admins operating at casinos face daily. We’ll also discover how these hurdles can be turned into an advantage when selecting a new timekeeping system.
1. Complex Scheduling:
The casino industry operates many different services day and night. This 24-hour operation means accommodating a large variety of shifts. Casino services include gaming, restaurants, and hospitality. Each of these services has many different positions. The need to accurately track and transfer shifts between employees is almost a guarantee. Advanced scheduling modules in timekeeping systems can help manage complex shifts through various tools. Managers and administrators can utilize these tools to provide real-time staff availability, shift preferences, and accurate job cost tracking.
2. Intricate and Changing Requirements:
One of the hurdles casinos face is the many regulations and requirements regarding employee tips. Tip pools can be complicated, involving pre-negotiated rates and tip declarations. Keeping up with compliance needed for tip tracking is a complex process. Find a solution that accommodates and simplifies the tip pooling process and provides tracking reports and automated pool managing tools. This will significantly streamline the process and allow management to ensure compliance with regulations.
3. Legacy System Integrations:
Many casinos utilize secure, in-house legacy software for their current record-keeping, HR, and payroll. These in-house legacy systems are the backbone of payroll processing. Choosing a timekeeping system with seamless integration capabilities can assist in both exporting and importing data necessary for integrating timekeeping, payroll, and HR software.
4. Employee Adoption:
A new timekeeping system for a casino is an opportunity to engage your employees with new processes that will simplify their daily tasks and improve their access to information. When selecting new timekeeping software, take time to review how an integrated user-friendly mobile app can provide employees and managers with all the tools they need to empower themselves through self-service features including:
- Allowing employees to review their personal information, pay advice, and benefit information.
- Easy to set up and use tools for managing schedules, especially changes, plus tracking time off.
- Advanced functionality and rules that will allow employees to clock in and out accurately.
The complexities inherent in the casino industry can be managed in the right tools and will provide reporting and data to streamline operations. Keep these tips in mind when selecting your new timekeeping software, and there’s no doubt you will hit the jackpot!
Take the time to determine your requirements for your timekeeping system with HRchitect’s People, Process & Operations Assessment (PPOA) and Evaluation and Selection services. Talk to an expert to find out how we can help with all your HCM Technology needs.
Further Reading:
Case study: Casino & Resort that completed a PPOA with HRchitect to align their HR applications with their organizational strategy.
About the Author
Austin Gepperth is an Implementation Consultant for HRchitect specializing in implementation, optimization and support of UKG Pro Workforce Management. During Austin’s 7 years in the HR technology space, he has implemented payroll and timekeeping software for many casinos across North America including being the primary consultant for a casino group that own multiple casinos and is the leading provider of gaming and entertainment in Las Vegas, Nevada. Other casino clients include casinos in California and New Mexico including casinos on Tribal land.
Outside of work, Austin enjoys spending time outdoors, whether it’s mountain biking or rock climbing or hanging out with his dog, Lemmy.
Learn more about Austin on LinkedIn.
[1] https://www.americangaming.org/state-of-play/