Training Alignment for Successful Delivery of Learning

March 17, 2015

Written by: Ray Eaton

The dynamic reflective by today’s learner, is a fast moving environment where learners are demanding fast interactions and even faster feedback. One of the major challenges revolves around making sure Content is delivered in a timely fashion, allowing the learner the ability to consume in manageable chunks of data.

I have spent the last few years working directly with System Administrators providing feedback based on how learners view and consume training. Information has been gathered by speaking with users and experiencing deliverables as a learner. Today’s learners are moving fast and want information to keep up with their ever changing environment by delivery via mobile, allowing consumption on the go. This allows the learner to continue to focus on tasks at hand, and access information to assist with problem solving and education of new concepts.

Let’s now take a look at what a successful configuration would contain and what works well:

1.      Less busy home page. Make sure to only include items that grab attention and focus on the task at hand.

2.      Graphically drive links. Let’s face it, people don’t take the time to read, therefore graphical hyperlinks direct users to areas of focus.

3.      Concentration on the main areas for success; i.e. what I’m registered to take, what can I register to take, what I am required to take, and what have I completed.

4.      Concentration of the length of time required for Content completion. This will allow the learner an option to make a decision of which item to take based on time constraints.

5.      Ability to see and rate items. This provides direct feedback to the learner.

6.      Break Content into small chunks whenever possible. Content configured in chapters allows the learner the ability to pause training when/if needed.

7.      Be sure to offer as much as possible via mobile. This would include the ability to consume learning and for a Supervisor, the ability to approve items.

The items above were based on feedback, questionnaires, and observations of learners in all areas of the market. These are common threads of what has been requested by this group and also what has worked once these were implemented. This streamlined approach has proven successful across all areas of the dynamic learning environment that has been accepted by the older and newer generations of learner.

Ray Eaton 2