HRchitect has been in the business of HCM Technology for over 22 years, and we have seen and heard HR practitioners repeatedly asking for an HCM system that can “do it all”. A system that can “do it all” is defined as a system that can support Core HR/Payroll, Time and Attendance, Talent Acquisition, Talent Management and Document Management, along with robust analytics. At HRchitect we call this “End to End HCM”. The primary benefit that makes End to End HCM systems desirable from a support perspective is that organizations who take this approach have only one set of tools to master and only one vendor relationship to manage. The opposite approach, using a combination of best of breed systems, results in several systems to learn to use and a number of vendor relationships to manage (here’s our take on that approach).
However, the question always remains, is using End to End HCM systems a realistic approach? Our answer is YES, if you have the right focus on what is truly important for your organization.
We know that HCM software vendors initially build a single product to perform and excel at a particular HR function, whether that be payroll, or recruiting, or time & attendance. These vendors later develop additional modules to fill in the gaps in their service offerings in order to appeal to the prospective customers who want a system that can “do it all”. These ancillary modules developed by vendors often end up being “good enough” from a functionality perspective – they can get the job done, but these modules certainly have not been created to be best in class applications for the HR function they support. Thus, the question organizations need to ask themselves when thinking about HCM technology is “do we really need ‘best in class’ technology to support every business process?”
Prioritization of processes in support of business objectives is key to success with the single vendor approach. Let’s take payroll for example. Unless you are in the business of processing payroll, a “good enough” payroll module should be OK for your organization if people are being paid on time and accurately with that module. However, if your business is growing organically and hiring talent is key to driving new business, you probably need best in class Talent Acquisition functionality.
Once your business objectives are aligned with the processes and technology needed to support those processes, you’re ready to start evaluating the marketplace. With over 100 End to End HCM vendors in the HCM Marketplace today, there is a high likelihood that you will find one that meets your needs.
HRchitect actively follows over 300 vendors in the market, from point solutions to End to End HCM systems. Over the past two decades, we’ve helped thousands of clients across the globe with HCM technology projects from marketplace overviews and system evaluation & selection through implementation, ongoing support and everything in between. Let us know how we can help with your next HCM technology project.
*Published August 29, 2019 | Best of Breed vs Single Vendor Provider – The argument for Best of Breed | Part 1 of 2