Change Management is a structured process that drives the organization and individuals toward awareness, acceptance, and adoption of the change and the future state. Change management aims to implement strategies to prepare, empower, and support impacted users through the change. Applying an effective change management framework can minimize resistance, optimize employee experience, reduce costs, and enhance business value. When successfully applied, project outcomes are achieved, organizational goals are supported, and the realization of the desired benefit occurs.
Adoption is Critical
There is a direct correlation between system implementations and impacted users doing their job differently. It is important to ensure that impacted users are empowered to work in the new way. They should be provided with the essential tools and resources to be successful. If the change is not sustained, it can result in incorrect use of the new system. Employees could revert to old ways of working, or finding improper workarounds. Ultimately this could result in the overall failure of the project. When users adopt and utilize the system as intended, benefits realized may include increased productivity, improved decision-making, and improved employee morale.
The six key areas to sustain the adoption of change:
- Identify the need for change.
- Roles & Responsibilities.
- Stakeholder & Impact Analysis.
- Communication Strategy & Plan.
- Learning Strategy & Plan.
- Go-Live Readiness & Success Measures.
At HRchitect, our expert consultants provide fresh and innovative perspectives on best practices, tools, and resources that will drive plans, sustain adoption, and maximize results.
When the above six key areas of change management are applied individually, they can be powerful. However, when all six are applied systematically and deliberately, they provide the best results. And also sustain a smooth transition to the future state. Change enablement activities such as effective communications, stakeholder engagement, knowledge and learning, and end-user support are crucial to the success of any change initiative. An approach that focuses on these critical areas and builds upon one another is essential for change management success and successfully achieving project outcomes.
Core Implementation and Change Management
Embedded with the core implementation team, HRchitect’s change management practice promotes cross-functional collaboration and strategically aligns milestones across the project timeline, and integrate activities into the overall project plan. We provide guidance and support to our clients’ change initiatives. Through this collaborative partnership, we determine a change strategy, develop plans, and identify success measures to ensure quality delivery and ultimately, the client experience.
Don’t let your investment in your HCM implementation fall short. Contact us today for more information on how we can assist you to adopt change management to ensure the future state meets your corporate objectives.
About the Author
Priscilla Redd Sparrow is a Certified Change Management Professional (CCMP) with over nine years of experience. She specializes in developing and implementing effective tools and best practices that foster employee engagement, drive adoption, and support organizational goals. Priscilla has a proven track record of leading small and large-scale digital transformations across diverse industries and geographical locations.
To learn more about Priscilla check out her LinkedIn.