FRISCO, Texas — [May 13, 2026] — HRchitect, a leading human capital management consulting firm and WorkForce ...
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Following its divestiture from Global Medical Response (GMR), Brindlee Fire Services faced an urgent and high-risk challenge: they needed a fully functional workforce management system in place before losing access to GMR’s environment.
James Ratkay is a Senior TeleStaff Consultant at HRchitect based in Vancouver, Washington. He specializes in UKG TeleStaff scheduling, public-sector and public-safety scheduling environments, integrations, APIs, bidding, SMS workflows, and complex scheduling remediation. James joined HRchitect on May 27, 2025, and recently helped lead HRchitect’s UKG TeleStaff user group mini series.
A global portfolio company wanted to move to Dayforce as their global HCM. They worked with HRchitect to develop a phased approach, starting with key integrations and services.
Trust is essential in any workplace. Discover how my journey highlights the importance of trust in an HCM consulting team environment.
SGS & Co required a workforce management solution capable of supporting its global workforce while aligning with regional and local requirements. The organization was already live on UKG Pro and sought to expand its capabilities through a full UKG Pro WFM implementation, alongside optimizations and integrations within its existing Pro environment.
With UKG Workforce Central (WFC) approaching end-of-life, our Client needed to transition to UKG Pro and UKG WFM. The organization sought a modern, more efficient solution that would reduce manual effort, improve payroll accuracy, and maintain compliance, all while ensuring a smooth transition with no disruption to day-to-day operations.
Unlock the secrets of effective scheduling and discover how UKG Pro Workforce Management can optimize your healthcare workforce.
Meet Michael Corry-Pinho, Implementation Manager in HRchitect’s Dayforce practice. From quilting and thrift finds to supporting payroll-focused implementations, Michael brings a steady, client-first approach rooted in trust and clarity.
After decades of complex HCM implementations, we’ve learned that team members who provide “Support” deserve their ...
Understand the Big Bang strategy vs Phase rollouts for UKG implementation. Which will work best for your organization?
This fire and rescue Client relied on a combination of disconnected workforce management tools, including spreadsheets, notification systems, and manual timecards, to manage schedules, time-off requests, overtime opportunities, and daily rosters. To solve this fragmented approach, our Client reached out to HRchitect to implement UKG TeleStaff.
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